At a Glance
- Tasks: Manage customer bookings, provide updates, and support the workshop team.
- Company: Join a family-run car dealership that values quality service and teamwork.
- Benefits: Earn up to £35,000 with no weekend shifts and ongoing training.
- Other info: Enjoy a supportive environment with a focus on exceptional customer experiences.
- Why this job: Be part of a friendly community-focused business with clear career progression.
- Qualifications: Experience in the motor trade and strong customer service skills required.
The predicted salary is between 26100 - 31900 £ per year.
We are currently recruiting for a Service Advisor on behalf of a well-established, family-run car dealership in Tadworth. This is an excellent opportunity for an experienced automotive professional to join a reputable business that values quality customer service and team cohesion. The Service Advisor role offers a competitive salary, a supportive working environment, and clear opportunities for career progression.
Benefits of a Service Advisor:
- Competitive basic salary of up to £35,000, dependent on experience and technical knowledge
- Monday to Friday working hours, 8:30 am to 5:30 pm
- Full-time, permanent position within a well-established family-run garage
- Ongoing technical and customer service training programs
- Supportive team environment with no weekend or evening shifts
- Opportunity to work within a friendly, community-focused business
Duties of a Service Advisor:
- Managing customer bookings, creating accurate estimates, and updating work orders
- Communicating with customers regarding vehicle repairs and service progress
- Upselling additional services and products to maximise workshop sales
- Handling invoicing and processing payments professionally
- Maintaining social media content and supporting online engagement
- Working closely with the workshop controller and front-of-house team to ensure seamless customer service
- Providing administrative support in a busy garage environment, including back-of-house tasks
Requirements of a Service Advisor:
- Proven experience as a Service Advisor or Service Administrator within the motor trade
- Strong mechanical and technical knowledge of vehicles
- Excellent communication and customer service skills
- Organised, with a high level of attention to detail and proficiency with computer systems
- Ability to work effectively as part of a team and support various departments
- Proactive attitude with a focus on delivering exceptional customer experiences
- Well-presented and professional manner
Service Advisor in Tadworth employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
