At a Glance
- Tasks: Support account managers and provide excellent customer service through phone and email.
- Company: Join a leading nationwide company with a fantastic working culture.
- Benefits: Earn £28,000 plus bonuses, enjoy 23 days holiday, private healthcare, and life insurance.
- Other info: Dynamic office just outside Swinton with free parking and a focus on career development.
- Why this job: Great career prospects in a supportive environment with amazing training opportunities.
- Qualifications: Experience in sales support or administration, strong attention to detail, and excellent people skills.
The predicted salary is between 28000 - 28000 £ per year.
Would you like to work for a highly successful, nationwide company who are the true market leader in their sector, dealing with a wide range of customers across several specialist sectors? Are you looking for a role that offers fantastic prospects for career development and progression? If so, this Sales Support role could be just for you. As well as great benefits, they have a fantastic working culture and provide great career prospects.
There is a salary of £28,000 plus a bonus based on company performance and benefits including 23 days holiday plus bank holidays, private healthcare, life insurance, free parking, amazing training and career prospects.
What will you be doing as Sales Support:
- Working in their well-established offices just outside Swinton, you will be working closely to support field-based account managers to provide excellent customer support.
- Liaising with customers by phone and email, building positive relationships.
- Assisting with day-to-day enquiries and updating customers on order progress.
- Preparing and issuing quotes, monitoring any outstanding quotes and flagging them up.
- Handling customer issues, liaising with other departments and external couriers where necessary.
- Updating customer records, pricing and the CRM database.
We would LOVE to hear from you if you have the following skills and experience:
- Ideally experienced in a Sales Administration, Sales Support, Sales Co-ordinator or similar customer support role.
- Comfortable working with Word, Excel and email.
- Accurate with a strong eye for detail.
- Confident with excellent people skills.
What will you get in return for your work as Sales Support:
- A salary of £28,000.
- Bonus based on company performance.
- Life insurance.
- Free parking.
- Great career prospects.
If this sounds like a Sales Administration, Sales Support, Sales Co-ordinator or similar customer admin support role you would LOVE, please send your CV today!
Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see.
We apologise that we are unable to contact everyone in person and thank you for your interest.
Internal Sales Support in Swinton employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Support in Swinton
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Allscreens Nationwide Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Allscreens Nationwide Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Internal Sales Support in Swinton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Allscreens Nationwide Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Allscreens Nationwide Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Allscreens Nationwide Ltd!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
