At a Glance
- Tasks: Coordinate care services and support smooth transitions from hospital to home.
- Company: First City, a leading provider of outstanding community care.
- Benefits: Competitive salary, 28 days leave, pension scheme, and ongoing training.
- Other info: Join a supportive team with great career progression opportunities.
- Why this job: Make a real difference in your community while building strong healthcare partnerships.
- Qualifications: 1 year of care experience and excellent communication skills required.
The predicted salary is between 31500 - 31500 £ per year.
Care Services Coordinator (Maternity Cover - Fixed Term 12 Months)
Location: Swindon Office Based
Contract: Fixed-Term (12 Months - Maternity Cover)
Start Date: September 2026
Salary: £26,790.40 (40 hours per week) + on-call payments (OTE £31,500 per annum)
We are looking for an experienced and compassionate Care Coordinator to join our team on a 12-month fixed-term maternity cover contract, starting in September. This is an exciting opportunity for someone who is passionate about building strong partnerships across health and social care to ensure people can return home safely and receive the support they need.
The primary focus of this role is to work closely with Great Western Hospital (GWH) and community healthcare professionals, coordinating referrals and supporting smooth, timely transitions from hospital to home. You will play a key role in developing and maintaining professional relationships with discharge teams, community services, and local healthcare partners, ensuring individuals receive responsive, person-centred care when they need it most.
You will work collaboratively with a wide range of professionals including Hospital Discharge Teams, Social Workers, Occupational Therapists, GPs, District Nurses, Community Healthcare Teams, and other partner agencies to coordinate care packages, respond to referrals, and promote positive outcomes for customers living independently at home.
Alongside this, you will support the day-to-day coordination of our domiciliary care service, helping to ensure high standards of care delivery and continuity for both customers and care staff.
Key Responsibilities
- Build and maintain excellent working relationships with Great Western Hospital, community healthcare teams, and local partner organisations.
- Coordinate referrals from hospitals, healthcare professionals, and community services to ensure safe and timely care at home.
- Liaise daily with Social Workers, Occupational Therapists, GPs, Hospital Discharge Teams, District Nurses, and other healthcare professionals.
- Support hospital discharges by arranging care packages quickly and efficiently.
- Ensure all referrals are managed professionally, with effective communication throughout the customer's journey.
- Promote collaborative working across health and social care services to achieve the best possible outcomes.
Care Coordination
- Develop and maintain efficient staff rotas that promote continuity of care and minimise travel time.
- Match carers with customers based on skills, experience, and individual needs.
- Manage last-minute changes, emergency cover, and staff absences.
- Act as a key point of contact for customers, families, and care staff.
- Respond promptly to telephone calls, emails, and messages.
- Record and elevate concerns, complaints, compliments, and safeguarding issues appropriately.
- Work closely with the Registered Manager and wider care team to maintain high standards of service quality.
- Participate in the shared out-of-hours on-call rota, providing support to customers and staff while managing emergencies and operational queries.
About You
We are looking for someone who has:
- A minimum of 1 year's hands-on care experience (essential).
- Experience working within domiciliary care, community services, hospital discharge, or care coordination (desirable).
- Excellent communication skills and the confidence to build professional relationships across health and social care.
- Strong organisational and problem-solving abilities.
- Experience in rota planning or scheduling (desirable).
- Confidence using care management or rostering systems (training provided if required).
- The ability to work independently while thriving as part of a supportive team.
Why Join Us?
First City is a leading provider of high-quality community care, rated Outstanding by the CQC. Our dedicated and successful team is committed to empowering people to achieve their goals through a holistic, strength-based approach, supporting individuals to live independently and remain in the comfort of their own homes while receiving exceptional, person-centred care.
We value our team and offer a wide range of benefits to support your growth and well-being:
- £26,790.40 per year + additional earnings for shared on-call rota
- 28 days annual leave (inclusive of public holidays)
- Workplace pension scheme with NEST
- Ongoing training and career progression opportunities
- Industry-recognised qualifications
- Employee Assistance Programme (Health Assured)
If you enjoy working collaboratively with healthcare professionals, coordinating high-quality care, and making a real difference in your local community, we'd love to hear from you.
Care Services Coordinator - Maternity Cover in Swindon employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Care Services Coordinator - Maternity Cover in Swindon
✨Network with Local Healthcare Professionals
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We think you need these skills to ace Care Services Coordinator - Maternity Cover in Swindon
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the Care Services Coordinator - Maternity Cover at Allscreens Nationwide Ltd, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
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Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at Allscreens Nationwide Ltd. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for Allscreens Nationwide Ltd.
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As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
