At a Glance
- Tasks: Lead recruitment programmes to enhance candidate experience and retention in the IT Department.
- Company: Join the Government Recruitment Service, committed to building a skilled digital workforce.
- Benefits: Enjoy a competitive salary, generous leave, flexible working, and a strong pension contribution.
- Other info: Dynamic role with opportunities for professional growth and a supportive team environment.
- Why this job: Shape recruitment processes and make a real impact on attracting top digital talent.
- Qualifications: Experience in recruitment and strong stakeholder management skills are essential.
The predicted salary is between 44241 - 44241 £ per year.
Are you experienced in leading successful recruitment programmes that enhance customer experience and candidate hire and retention? If you’re energised by solving workforce challenges at scale and want to shape the processes that help digital professionals succeed, we’d love to hear from you.
As a Senior Business Support Manager, you will play a key role in supporting the processes that ensure the IT Department within DVLA can attract, develop, and retain the digital talent it needs. This role combines operational delivery with continuous improvement responsibilities, supporting the IT Department's ambition to build a skilled and sustainable digital workforce.
You will manage end-to-end recruitment campaigns across our IT workforce, working with hiring managers to identify resourcing needs, coordinate recruitment activity and ensure compliance with policies. You will help optimise routes to market and ensure candidates are assessed and onboarded in a consistent, timely and inclusive way.
Your responsibilities will include, but aren’t limited to:
- Responsible for ensuring ITS (IT Services Department) has access to high quality workforce data and information to support recruitment and workforce planning.
- Identifying skill/competency requirements and critical role/skill across ITS providing data feed into recruitment and capability development plans.
- Work closely with HR Business Partners/Consultants/Recruitment Hub/3rd Party suppliers to support ITS in meeting its objectives, identifying non-alignment between the business needs and the HR service provision working with stakeholders to resolve these issues, evaluating, and continuously assessing their effectiveness.
- Manage the delivery of recruitment activity across capabilities.
- Provide support and guidance to hiring managers throughout the recruitment process, explaining policy, process and best practice.
- Act as a first point of escalation for recruitment related enquiries.
- Work closely with HR colleagues and stakeholders to support the successful attraction, selection and onboarding of candidates.
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.
Open Sessions: Would you like to find out more about the role, the team and what it’s like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on Thursday 20th August at 2pm.
Proud member of the Disability Confident employer scheme.
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