Scheduler in Swansea

Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working? You'll be working across Rail, Aviation, Defence & Adjacent Markets. You'll visit major international airports, see our wide range of specialist rail engineering projects across the UK and be involved in the maintenance and upgrades of defence properties, airfields, military bases, ports, railway infrastructure and depots.

What will you be doing? The Scheduling Coordinator is responsible for the effective coordination and scheduling of operational work across field based teams. The role ensures daily workloads are optimised, work is sequenced and routed efficiently, and stakeholders are kept informed where plans change.

• Schedule and coordinate daily work for field operatives across multiple workstreams, ensuring workloads are balanced, achievable, and compliant with safety and operational requirements.
• Plan and prioritise work based on geography, skills, job type, resource availability, and business priorities.
• Monitor progress throughout the day, responding to delays, changes, resource issues, and emergencies to minimise disruption and maintain performance targets.
• Adjust schedules as required, reallocating work and assigning additional tasks to maximise resource utilisation.
• Re-schedule, re-raise, or cancel incomplete work, ensuring all tasks are effectively managed and tracked to completion.
• Maintain accurate scheduling records through timely system updates, data cleansing, job completion confirmation, and clear operational notes.
• Communicate scheduling updates and changes effectively with field teams, internal stakeholders, customers, and client representatives, managing expectations where required.
• Respond promptly and professionally to scheduling-related telephone and email enquiries.
• Produce accurate progress and whereabouts reports, highlighting risks, issues, and follow-up actions to support ongoing operational delivery.

What you'll bring:

• Strong attention to detail and accuracy when working at volume.
• Good IT literacy, with the ability to learn and use scheduling and operational systems.
• Clear communication skills and confidence working with a range of stakeholders.
• Ability to manage changing priorities in a fast paced environment.
• Proactive, solution focused approach to problem solving.
• Good standard of general education (for example, GCSEs or equivalent).
• Previous experience in scheduling, planning, coordination or operational support.
• Experience working in a regulated or operational environment.
• Familiarity with routing, workload planning or resource coordination tools.

What's in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include:

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000's of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Buy up to 5 days additional annual leave
• Reward and recognition scheme
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Health care cash plan giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more

About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We're responsible and go further for our people, clients, communities and the planet
• We're open and seek new and better ways of exceeding expectations
• We're together and as one team; the whole is greater than the sum of the parts
• We're ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group.