At a Glance
- Tasks: Lead problem management to minimise IT incidents and enhance service delivery.
- Company: Join the Government Recruitment Service in Swansea, committed to public service excellence.
- Benefits: Competitive salary, job stability, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement.
- Why this job: Make a real difference in IT resilience and improve services for the community.
- Qualifications: Experience in problem management and strong communication skills required.
The predicted salary is between 57704 - 70528 £ per year.
Government Recruitment Service is seeking a Problem Manager in Swansea.
The role focuses on problem management across IT infrastructure to minimise incidents and outages, with ongoing reviews and proactive/remedial actions to improve service delivery.
Reporting to the DVSA, you will create MI reports, drive continuous service improvement, coordinate with incident management, and communicate across stakeholders to uphold service quality and contractual obligations.
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Problem Management Lead: IT Resilience & Incident Prevention in Swansea employer: Allscreens Nationwide Ltd
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