At a Glance
- Tasks: Lead research to turn customer feedback into actionable insights for services.
- Company: Join the Government Recruitment Service in Swansea, making a difference.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on impactful service development.
- Why this job: Shape services with data and ensure the customer voice is heard.
- Qualifications: Experience in qualitative and quantitative research, strong communication skills.
The predicted salary is between 57692 - 70512 £ per year.
Government Recruitment Service in Swansea is seeking a Customer Insight Specialist to lead qualitative and quantitative research, turning customer feedback into actionable insights for driver and vehicle services.
You will collaborate with stakeholders, design research approaches, develop questionnaires and deliver results with compelling PowerPoint presentations and interactive dashboards, ensuring the customer voice informs product and service development.
Customer Insight Specialist - Shape Services with Data in Swansea employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
