Customer Insight Lead - Turn Data into Strategic Impact in Swansea

Customer Insight Lead - Turn Data into Strategic Impact in Swansea

Swansea Full-Time 45000 - 55000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a team to transform customer data into strategic insights for impactful decision-making.
  • Company: Join DVSA, a forward-thinking organisation focused on customer-centric improvements.
  • Benefits: Enjoy flexible working options and comprehensive Civil Service benefits.
  • Other info: Collaborative environment with opportunities for professional growth.
  • Why this job: Make a real difference by driving improvements through actionable customer insights.
  • Qualifications: Experience in data analysis and strong leadership skills required.

The predicted salary is between 45000 - 55000 Β£ per year.

DVSA is seeking a Customer Insight Manager to lead a team of Insight Specialists, delivering high-quality, accessible insight and embedding customer-focused thinking across the organisation. You will collaborate with communications and service teams to maximise impact and provide senior leadership with clear customer insights to drive improvements.

The role offers flexible working options and Civil Service benefits, with emphasis on turning data into actionable insights and maintaining data.

Customer Insight Lead - Turn Data into Strategic Impact in Swansea employer: Allscreens Nationwide Ltd

Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.

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Contact Details:

Allscreens Nationwide Ltd Recruitment Team

We think you need these skills to ace Customer Insight Lead - Turn Data into Strategic Impact in Swansea

Data Analysis
Customer Insight
Team Leadership
Collaboration
Communication Skills
Strategic Thinking
Problem-Solving Skills