At a Glance
- Tasks: Coordinate engineers, manage customer requirements, and ensure smooth service operations.
- Company: Join a leading company in the material handling industry that values its people.
- Benefits: Enjoy 25 days holiday, health cash plan, and career progression opportunities.
- Other info: Stable Monday–Friday hours with excellent training and development prospects.
- Why this job: Be part of a supportive team where your contributions truly matter.
- Qualifications: Strong organisational skills and experience in service coordination or similar roles.
The predicted salary is between 30600 - 37400 £ per year.
Salary: TBC around 28k
Location: Minworth, Sutton Coldfield
Contract: Permanent, Full-Time
Hours: Monday–Friday, 8:00am–5:00pm
Holiday: 25 days, rising by 1 day each year up to 30 days
Why Work for Us?
Join a growing market leader in the material handling industry, where people are at the heart of the business. This is an opportunity to build a long-term career within an established organisation that invests in its employees and provides opportunities for development and progression.
What's on offer?
- 25 days' holiday, increasing by 1 day each year up to 30 days
- Company pension scheme
- Life assurance
- Health Cash Plan
- Comprehensive training and development opportunities
- Career progression within a growing, established business
- Supportive working environment where your contribution genuinely matters
The company is committed to recruiting and developing the best people, with training and development playing an important part in building long-term careers.
The Role
We’re looking for an organised and proactive Service Coordinator to join the team in Minworth, Sutton Coldfield. As a Service Coordinator, you’ll play a key role in keeping the service operation running smoothly. You’ll coordinate engineers, manage customer requirements, arrange quotations and ensure work is booked efficiently from initial enquiry through to completion.
Key Responsibilities
- Planning and managing engineers' diaries and schedules
- Booking engineers in for planned and reactive work
- Arranging customer appointments and coordinating site visits
- Preparing, sending and following up on quotations
- Dealing with customer enquiries by phone and email
- Liaising with engineers to ensure they have everything required to complete their work
- Managing incoming jobs and allocating work efficiently
- Keeping customers updated on job progress
- Coordinating jobs from initial enquiry through to completion
- Updating internal systems and maintaining accurate records
- Managing multiple priorities and ensuring deadlines are met
About You
We’re looking for a Service Coordinator who is highly organised, customer-focused and comfortable working in a busy service environment. You’ll ideally have experience in service coordination, scheduling, engineering administration, facilities or a similar role. You’ll need:
- Excellent organisational and time-management skills
- Strong communication and customer service abilities
- The ability to coordinate multiple engineers and jobs simultaneously
- Confidence dealing with quotations and customer enquiries
- Good IT and administration skills
- A proactive approach and excellent attention to detail
- The ability to remain calm and organised under pressure
- Experience within an engineering, technical or service environment would be advantageous
The Opportunity
This is a fantastic opportunity for an experienced Service Coordinator looking for a stable Monday–Friday role with a strong benefits package and the opportunity to develop their career within a growing business.
Service Coordinator in Sutton Coldfield employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator in Sutton Coldfield
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Allscreens Nationwide Ltd and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Allscreens Nationwide Ltd!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Allscreens Nationwide Ltd keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Service Coordinator in Sutton Coldfield
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Allscreens Nationwide Ltd:This is your chance to really connect with the team at Allscreens Nationwide Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Allscreens Nationwide Ltd.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Allscreens Nationwide Ltd that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Allscreens Nationwide Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
