At a Glance
- Tasks: Lead a dynamic team to deliver exceptional meetings and events at a luxury resort.
- Company: The Belfry Hotel & Resort, an award-winning destination with a vibrant culture.
- Benefits: Competitive salary, career development, mental health support, and generous discounts.
- Other info: Join a supportive community committed to sustainability and personal growth.
- Why this job: Shape the future of events in a stunning environment and make a real impact.
- Qualifications: Extensive experience in large-scale event management and strong leadership skills.
The predicted salary is between 24759 - 30261 £ per year.
The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces, and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. The resort has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history.
At The Belfry we have beautiful event spaces. Our comprehensive and stylish meeting facilities comprise of 25 conference and banqueting rooms and can cater for a variety of events up to 1000 guests across multiple events in one day. From board meetings to full-scale conferences or product launches, we work with some huge brands and high-profile corporate clients. The resort also caters for leisure-based events such as weddings, christenings, and birthday celebrations.
Being the largest department at the resort, our meetings and events department is responsible for over £6m revenue annually, with a number of bars generating £1.6 million plus annual revenue. The department has a payroll budget of £1 million with around 120 team members.
As the Head of Meeting & Events Operations, you’ll be at the heart of a dynamic team, playing a key role in shaping the future success of our meetings and events department during one of the most exciting years in The Belfry’s history. Your leadership will ensure we continue to exceed expectations and deliver exceptional events to our valued guests.
Key Responsibilities:
- Take full responsibility for the entire operation, managing 24 versatile conference rooms and the new 920-seater Masters Suite, the largest and most impressive space in the hotel.
- Actively contribute to revenue generation efforts by identifying new opportunities, managing client relationships, and developing strategies to maximise sales and profitability.
- Lead and inspire the largest department within the hotel, ensuring every event runs smoothly and seamlessly.
- Implement strategic initiatives to drive excellence and maintain the highest standards of guest experience, from initial enquiry to event completion.
- Develop and mentor a high-performing team, nurturing a culture of collaboration, innovation, and customer-centric service.
- Be a key driver in the evolution of our meetings and events department, anticipating trends, optimising facilities, and identifying new opportunities for growth.
- Collaborate closely with senior management, sales teams, and other hotel departments to ensure that our meeting and events services continue to lead the way in the industry.
About you:
- Extensive experience in managing large-scale meetings and events operations, ideally in a hotel or conference environment.
- Demonstrates strong communication skills across various platforms, including email, presentations, and verbal communication.
- Capable of working efficiently under tight deadlines, managing multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.
- Proven leadership skills, with the ability to motivate, guide, and develop a large team to achieve excellence.
- An exceptional understanding of the meetings and events industry, including market trends, technology, and client needs.
- A strong focus on operational efficiency and attention to detail.
- Excellent communication skills and the ability to build relationships with internal teams and external clients.
- A passion for delivering world-class events and a commitment to upholding the highest standards.
Belfry Benefits:
- We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training.
- Your wellbeing matters. We offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support.
- We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays.
- Sustainability and community are at the heart of what we do.
Our values guide how we work, support one another, and succeed together.
Head of Meeting & Event Operations in Sutton Coldfield employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
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We think this is how you could land Head of Meeting & Event Operations in Sutton Coldfield
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We think you need these skills to ace Head of Meeting & Event Operations in Sutton Coldfield
Some tips for your application 🫡
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