At a Glance
- Tasks: Support the sales team in delivering unforgettable events and experiences.
- Company: Join the award-winning Belfry Hotel & Resort, a vibrant and dynamic workplace.
- Benefits: Enjoy competitive salary, mental health support, and generous discounts across the resort.
- Other info: Work in a sustainable environment with a strong community focus and clear development pathways.
- Why this job: Be part of a fast-paced team where your ideas matter and career growth is encouraged.
- Qualifications: 1+ years in hotel sales, excellent communication skills, and a passion for customer service.
The predicted salary is between 24759 - 30261 £ per year.
The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. The resort has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history.
The Sales team at The Belfry drives the resort’s success by connecting people with unforgettable experiences. Working in our Sales team means being part of a fast-paced, goal-driven environment where every day brings new challenges, opportunities, and achievements. It’s a dynamic team where ideas are valued, and careers can grow. The salary for this role is £30,179.68 per annum, plus tips.
As a C&E Sales Executive you will be responsible for supporting the sales team to achieve their targets in line with budget. The successful applicant will support the team by undertaking day to day enquiry handling and event co-ordination, ensuring The Belfry standards are maintained. You will also be responsible for:
- Following the hotel sales process, hotel show rounds and sales efforts, customer entertaining, forecasting and space release policy, event management procedures and policies, billing policies are correct and followed.
- Directly answering all incoming group inquiries/opportunities.
- Being the point of contact with the customer for all pre planning details.
- Creating event function sheets to ensure clients requirements are accurately documented and distributed to the wider resort.
- General call handling to discuss event details including using questioning techniques and handling objections.
- Conducting face to face site visits/menu tastings and final detail calls.
- Booking and attending client pre & post event meetings.
- Assisting in taking enquiries and covering the phones during busy periods.
The ideal candidate will have a minimum of 1 years’ experience in a mid to large hotel sales team and possess excellent verbal & written communication skills. In addition, you will be:
- Methodical - accurate & ability to work on own initiative, with outstanding attention to detail.
- Computer literate, with experience of hotel PMS, i.e. Delphi & Opera.
- Sales focused and enthusiastic, with excellent customer service skills.
- Flexible and capable of working well within a team.
We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.
Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.
We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.
Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.
Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.
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