At a Glance
- Tasks: Lead student casework management and provide expert advice on appeals and complaints.
- Company: York St John University, a supportive and inclusive educational institution.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Join a dynamic team and contribute to a positive student experience.
- Why this job: Make a real difference in students' lives while shaping university policies.
- Qualifications: Experience in casework management and strong leadership skills.
The predicted salary is between 29700 - 36300 £ per year.
York St John University in York is seeking an Interim Casework Manager (Maternity cover) to lead the management of student casework and provide expert advice on appeals, complaints, disciplinary matters and misconduct. You will drive fair, timely, compliant case handling and contribute to policy development.
The postholder will lead a small team of two investigators, two administrators and a graduate intern, collaborate with University committees and external bodies, and support governance.
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