At a Glance
- Tasks: Handle phone queries, manage appointments, and support the team with administrative tasks.
- Company: Join Birmingham and Solihull Mental Health NHS Foundation Trust, a supportive healthcare environment.
- Benefits: Enjoy a competitive salary, job security, and opportunities for personal growth.
- Other info: Great chance to gain experience in a vital sector with career advancement potential.
- Why this job: Make a difference in mental health while developing your skills in a dynamic team.
- Qualifications: Strong typing skills and a passion for helping others are essential.
The predicted salary is between 22430 - 27414 £ per year.
Act as a point of reference for incoming telephone queries, taking appropriate action personally or redirecting as is necessary.
Produce reports and letters in accordance with guidelines.
Be proficient in typing.
Book all appointments on to the appropriate computerised system.
Support the team to Input contacts including non-attended appointments onto Rio.
Support the team leader to arrange all MDT meetings and send out all correspondence regarding this.
Ensure that all patient records are prepared in advance for initial appointments, review appointments and MDT meetings.
Liaise with other members of the Multi-disciplinary team and wider professionals as required.
Carry out general administrative and clerical functions including photocopying, filing as required.
Process the client referral system and associated paperwork in accordance with departmental systems.
Process the client discharge system and associated paperwork in accordance with departmental systems Book interpreting services for the team under the guidance of the Team leader.
Maintain effective and efficient departmental systems and office procedures including adequate supplies of departmental forms/leaflets and stationery requirements.
Maintain effective diary management as required by management.
Take an active role in maintaining the safety of other members of the team following The Lone Worker Policy and procedures using the existing Buddy system.
Process incoming/outgoing post and team emails taking appropriate action as necessary.
Maintain an efficient filing and records system, encompassing medical secretarial services including the archiving of notes Collate statistical information and prepare returns appropriate to grade as required by management.
Maintain and keep up to date the services database.
Take notes or minutes of meetings as required and appropriate to grade.
Undertake the administrative tasks of ordering of supplies and services including the submission of works tickets and urgent requests for maintenance/estates, where appropriate under the direction of the Line Manager.
To supervise and mentor staff on Band 2 and below with support guidance from Line Manager.
Take an active role in any changes within the team/service appropriate to grade.
To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality service.
- Birmingham and Solihull Mental Health NHS Foundation Trust
- #J-18808-Ljbffr
Administration Officer in Stourbridge employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Officer in Stourbridge
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Allscreens Nationwide Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Allscreens Nationwide Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Administration Officer in Stourbridge
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
