At a Glance
- Tasks: Lead a vibrant store, manage stock, staff, and ensure compliance in a fast-paced environment.
- Company: Join St Christopher's, a community-focused organisation making a difference through sustainable fashion.
- Benefits: Permanent role with flexible hours, competitive pay, and the chance to support local community initiatives.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Be part of a meaningful mission while developing your leadership skills in retail.
- Qualifications: Experience in management or supervision, strong people skills, and a passion for customer service.
The predicted salary is between 22950 - 28050 £ per year.
Do you have a passion for quality retailing, being part of your local community, and want to be a part of the sustainable fashion movement? If this sounds like you, come and join the trading team at St Christopher's where you will be working in one of our 20+ high street stores across South East London.
You'll be responsible for running one of our successful and fast-paced high street stores, overseeing all areas including stock, staff, and compliance. You'll take accountability for the success of the store and will report into an Area Manager. You'll be responsible for opening and closing, as well as all compliance matters including health and safety and cash handling.
You'll be managing all areas of our stock journey, from sorting, pricing, and displaying donations to making a sale. Expect a varied role where no two days are the same and you see items you've never seen before every day. You'll be making sure all these steps are undertaken in the most effective possible way to meet the demands of the store.
This is a management position and includes supervising Assistant Management and a team of extraordinary volunteers. They are all critical to success and it'll be your job to create a welcoming environment for everyone while still getting the job done.
Who are we Looking For?
- You'll have excellent experience in a busy, hands-on environment where you are used to getting things done at pace.
- You'll have demonstrable experience in a supervisory or management position overseeing a team of people, including training and managing performance.
- You'll have experience in a customer facing environment where you've delivered great customer service throughout your working day.
- You'll have experience working to targets and KPI's, making commercial decisions to meet them.
- Retail experience is desirable but not essential.
- You'll have great people skills and the ability to lead and supervise paid and voluntary staff.
- You should have the ability to problem solve and work under pressure while being self-motivated and driven.
We are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you, as we often say, we're more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home.
Being part of the retail and trading arm of the Hospice means raising vital funds to support this mission.
St Christopher's is committed to equality, diversity and inclusion. We welcome applications from all backgrounds and identities and actively encourage applications from candidates from underrepresented groups. Reasonable adjustments are available at any stage of the recruitment process.
Store Manager - Eltham employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Eltham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Allscreens Nationwide Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Allscreens Nationwide Ltd!
We think you need these skills to ace Store Manager - Eltham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Allscreens Nationwide Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Allscreens Nationwide Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Allscreens Nationwide Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
