At a Glance
- Tasks: Support the Cardiology team by managing patient appointments and queries in a busy environment.
- Company: Join the East and North Hertfordshire Teaching NHS Trust, dedicated to outstanding patient care.
- Benefits: Flexible working patterns, training opportunities, and a supportive work-life balance.
- Other info: Weekend shifts on a rota basis; great career growth potential in the NHS.
- Why this job: Make a real difference in patients' lives while developing your administrative skills.
- Qualifications: Strong communication skills and ability to work independently in a fast-paced setting.
The predicted salary is between 39240 - 47960 £ per year.
We are recruiting for a Waiting List Officer - Cardiology who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. You will provide efficient administrative support in all aspects of the department’s work as directed by the Admin Supervisor. This includes booking patient appointments from waiting lists, answering the phone and dealing with patient queries and working in a busy reception area.
Be able to prioritise own workload & work independently using initiative and deal with frequent interruptions. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
The Cardiology Diagnostics Team are looking for a Waiting List Officer with excellent communication and teamwork skills, along with the ability to work independently and flexibly in a fast-paced office environment. You will be responsible for booking from the Waiting Lists and will need to be confident in liaising with both Patients and members of the Cardiology team regarding booking appointments within the Trust Policy Guidelines. A good telephone manner is essential.
Training will be given to learn other aspects of the department to provide cover and support to the wider team. The role will include weekend working on a rota basis, 1 Saturday or Sunday in 4 weeks.
We are committed to a positive work-life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Waiting List Officer - Cardiology | East and North Hertfordshire Teaching NHS Trust in Stevenage employer: Allscreens Nationwide Ltd
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