Resilience Support Officer | East Sussex Healthcare NHS Trust in St Leonards

Resilience Support Officer | East Sussex Healthcare NHS Trust in St Leonards

St Leonards Full-Time 28392 - 31157 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch admin support to the Resilience Team and Clinical Site Management.
  • Company: Join East Sussex Healthcare NHS Trust, a leader in healthcare services.
  • Benefits: Enjoy competitive salary, NHS pension, staff development, and free psychological support.
  • Other info: Flexible working hours and opportunities for career growth await you!
  • Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
  • Qualifications: Strong communication skills and a knack for organisation are essential.

The predicted salary is between 28392 - 31157 £ per year.

To provide a high quality, comprehensive administrative service to the Resilience Team and Clinical Site Management Team.

Communicate sensitive information effectively and appropriately on behalf of the Deputy Divisional Director for Capacity, Flow and Resilience, Head of EPRR, Head of Clinical Site Management and the wider Clinical Site Team and Resilience Team to colleagues in the Trust as well as external agencies and organisations.

Support to ensure Operational Site Meetings run effectively with appropriate action and note taking.

Ensure that a robust Tactical and Strategic on-call rota is in place and is kept up to date.

Provide business support to the Deputy Divisional Director for Capacity, Flow and Resilience, Resilience team and Clinical Site Management team.

Work closely with the Resilience team and Clinical Site team, helping to support the smooth running of the two services.

Attend the daily Operational Site Meetings, recording concise and clear actions agreed and disseminating these in a timely manner.

Develop and maintain the Tactical and Strategic On-Call rotas. Oversee the rota on Healthroster and ensure appropriate and timely sign off.

Coordinate the setup and booking of delegates onto appropriate Resilience Team training modules.

Recommend, initiate, and improve administrative systems to support the smooth running of the site offices and Resilience Team.

Act as a port of call for enquiries to the Deputy Divisional Director for Capacity, Flow and Resilience, Head of EPRR and Head of Clinical Site Management. Be responsible for dealing with all correspondence and telephone queries, prioritising as appropriate, dealing effectively with both routine and non-routine enquiries in a sympathetic, effective, timely and confidential manner.

Support the Resilience Team with annual assurance processes for EPRR.

Support the Resilience Team with ongoing and future resilience related projects.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries, staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application. We encourage applicants to take the time to thoughtfully complete your applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

This advert closes on Thursday 10 Sep 2026.

Proud member of the Disability Confident employer scheme.

About Disability Confident: Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Resilience Support Officer | East Sussex Healthcare NHS Trust in St Leonards employer: Allscreens Nationwide Ltd

Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.

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Contact Details:

Allscreens Nationwide Ltd Recruitment Team

We think you need these skills to ace Resilience Support Officer | East Sussex Healthcare NHS Trust in St Leonards

Administrative Skills
Communication Skills
Attention to Detail
Organisational Skills
Time Management
Problem-Solving Skills
Confidentiality