At a Glance
- Tasks: Lead a dynamic motorcycle workshop, ensuring efficient workflow and exceptional customer service.
- Company: Reputable family-owned motorcycle dealership in Southampton with a rich history.
- Benefits: Competitive salary, ongoing training, employee discounts, and a supportive work environment.
- Other info: Join a community-oriented team that values growth and stability.
- Why this job: Advance your career in a thriving industry while working with passionate motorcycle enthusiasts.
- Qualifications: Experience in workshop management and strong organisational skills are preferred.
The predicted salary is between 30000 - 39000 £ per year.
Join our client in Southampton as a Motorcycle Workshop Controller and take a lead role within a well-established motorcycle dealership that prioritises organisation, customer satisfaction, and team development. This is a unique opportunity for a skilled professional to advance their career in a dynamic, supportive environment where expertise and dedication are highly valued.
Benefits of a Workshop Controller
- Competitive salary ranging from £30,000 to £39,000, dependent on experience
- Ongoing manufacturer training and professional development programmes
- Employee discounts on motorcycles, parts, and accessories
- Company pension scheme, life insurance, and sick pay benefits
- Spacious on-site parking facilities
- Opportunity to work in a modern, well-organised dealership within a reputable family-owned business with a rich history
- Supportive, community-oriented working environment promoting career growth and stability
Duties of a Workshop Controller
- Manage the daily workshop diary, ensuring efficient workflow and timely job delivery
- Allocate work to motorcycle technicians based on skill, capacity, and workload demands
- Monitor progress of repairs and services to meet deadlines and maintain high standards
- Liaise effectively with parts department to ensure parts availability and minimise delays
- Process job cards, warranty claims, and invoicing accurately and promptly
- Support the service team with updates on repair status and additional work requirements
- Maintain manufacturer compliance and uphold workshop standards in accordance with industry regulations
- Supervise and oversee the work of motorcycle technicians and support staff
- Contribute to delivering exceptional customer service and workshop organisation
- Assist in fostering a professional and productive team environment
Requirements of a Workshop Controller
- Previous experience as a Workshop Controller, Service Advisor, or in a similar workshop management role is preferred
- Knowledge of motorcycles or the automotive industry is highly desirable
- Strong organisational skills with the ability to multitask efficiently
- Excellent communication and team management skills
- Familiarity with Dealer Management Systems (DMS) is advantageous
- Professional, reliable, and detail-oriented approach to workshop operations
- Enthusiastic and proactive attitude towards workshop leadership
- Ambition to progress within the motorcycle trade or to assume greater autonomy
Contact Kinga Csipetics, Automotive Recruitment Specialist at Perfect Placement covering Southampton and Hampshire today to discover more about this fantastic Workshop Controller opportunity.
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Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
