At a Glance
- Tasks: Conduct meaningful health assessments to improve lives and create positive impacts.
- Company: Join Serco Limited, a top international employer with a supportive culture.
- Benefits: Enjoy competitive salary, hybrid working, bonuses, and extensive training opportunities.
- Other info: Access to over 1,100 internal courses and a focus on career progression.
- Why this job: Make a real difference in people's lives while using your clinical expertise.
- Qualifications: Must be a registered healthcare professional with strong communication skills.
The predicted salary is between 40000 - 42000 £ per year.
As a Functional Assessor in our Health Assessment Advisory Service team, you’ll carry out meaningful work on behalf of the Department for Work and Pensions to understand how a person’s health condition affects their daily life. Through fair, comprehensive assessments, you’ll help create a positive impact for millions of people. This role gives Registered Nurses (RGN, RMN & RNLD), Physiotherapists, Paramedics, Occupational Therapists and Pharmacists the chance to use your clinical expertise in a new way. You’ll be part of a supportive, purpose-led environment where your work contributes to improved outcomes, simpler processes, and a better future for customers and communities.
What you’ll do as a Functional Assessor:
- Speak with customers by phone, face to face or online.
- Carry out functional health assessments and gather accurate, detailed information.
- Consult with treating healthcare professionals where appropriate.
- Produce fair, high-quality reports on behalf of the Department for Work and Pensions.
- Use your observational, communication and note‑taking skills to ensure every customer is treated with care and respect.
Does this sound like you? You’ll be a great fit for this role if you have:
- One year of post‑registration experience as a Nurse (RGN, RMN, RNLD), Occupational Therapist, Physiotherapist, Paramedic or Pharmacist.
- Full registration with a relevant UK regulatory body (NMC, HCPC or equivalent), with an active PIN and no restrictions.
- Strong communication and listening skills, with the ability to write concise, accurate reports.
- Good IT skills and the ability to work efficiently under time pressures.
Vetting and checks: All our Functional Assessors must successfully complete the full pre‑employment security screening process, including an Enhanced DBS check, before starting in role.
What we offer:
- Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year).
- Pension: Up to 6% contributory pension scheme.
- Hybrid working opportunities: Functional Assessors have the opportunity to work from home and the assessment centre.
- Training Bonus: A one off 5% bonus upon becoming an approved assessor with the DWP.
- Quarterly Bonus: A 10% performance-based bonus scheme, once you’re an approved Functional Assessor.
- Incentives: Financial rewards for additional skills developed in role.
- Registration costs: We’ll reimburse you for your professional subscription fees and support you with your revalidation.
- Training and development: A comprehensive training programme is provided before undertaking assessments independently.
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service.
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity.
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging.
Let’s impact a better future, together.
Proud member of the Disability Confident employer scheme.
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