At a Glance
- Tasks: Support individuals in crisis and provide essential mental health care.
- Company: Join West London NHS Trust, a diverse and impactful healthcare provider.
- Benefits: Gain valuable experience, work in a supportive team, and make a real difference.
- Other info: Flexible shifts in a dynamic environment with opportunities for growth.
- Why this job: Be on the frontline of mental health support and help those in need.
- Qualifications: Experience in mental health and strong communication skills required.
The predicted salary is between 23735 - 29009 £ per year.
- Crisis Support Worker | West London NHS Trust
- Visa sponsorship cannot be offered for this post. Must Have a Full UK driving License
We are pleased to offer an exciting opportunity for a Crisis Support Worker (Band 3)within the Crisis, Assessment & Home Treatment Team (CAHTT) in Ealing.
This role is ideal for someone who is passionate about mental health care and committed to supporting individuals during periods of crisis.
As a Crisis Support Worker, you will be a valued member of a dynamic community service, gaining experience across a wide range of clinical presentations.
You will work on the frontline of crisis mental health support, responding quickly and effectively to patients’ needs and contributing to assessments and brief home-based interventions.
The service also delivers short-term support for individuals with lower-level mental health difficulties for up to three months.
Our aim is to develop motivated, skilled staff who work in partnership with patients and help strengthen positive relationships within the community.
We highly value the knowledge and compassion our staff bring and are committed to making a meaningful difference to the lives of those we support.
You will work with local services, including the Single Point of Access team, who triage all new referrals into CAHTT.
The post operates within a24‑hour rota, and you will be required to work a range of shifts to ensure continuous, high-quality care is available 365 days a year.
Candidates must havesome experience working in mental health.
- To develop and maintain communication with individuals or groups of patients, carers, and staff about difficult or complex matters, overcoming any problems in communication in a difficult situation.
• To communicate with people in a manner which
- ·is consistent with their level of understanding, culture, background and preferred ways of communicating
- ·acknowledges the purpose of the communication
- ·is appropriate to the context
- ·encourages their participation
- ·responds to communication of any kind from them.
• To improve communication through
- ·changing the methods of communicating
- ·changing the environment
- ·modifying the content and structure of communication
- ·reflection on the barriers to effective communication.
- To confirm that you have accurately interpreted communications.
- To provide feedback to other staff on their communication at appropriate times.
- To maintain accurate patient records consistent with legislation and, policies and procedures.
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services.
The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs.
The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham).
We employ over 5,000 staff, of whom 59% are BME.
Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overallby the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board.
The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required.
Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
- This advert closes on Wednesday 5 Aug 2026
- #J-18808-Ljbffr
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StudySmarter Expert Advice🤫
We think this is how you could land Crisis Support Worker | West London NHS Trust in Southall
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
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We think you need these skills to ace Crisis Support Worker | West London NHS Trust in Southall
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for Allscreens Nationwide Ltd:Take some time to research Allscreens Nationwide Ltd and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for Allscreens Nationwide Ltd's values and approach.
