Location: 25 Windsor Road, Slough, Berkshire, SL1 2EJ, Slough Borough Council
Salary: £22.22 per hour
Wednesday and Thursday to be office days
Friday working from home
The role is 3 day week Job Share (Wednesday, Thursday and Friday)
The role is a Senior Resident Involvement Officer
- Deputise for the Resident Involvement Manager and support the resident involvement assistant responsible for administering the Resident Board.
- Lead the delivery of resident involvement and engagement, ensuring it meets regulatory requirements and provides the necessary evidence.
- Promote co-production, ensuring residents are actively involved in shaping services and improvements.
- Work across Housing and the wider Council to deliver the Resident Involvement Strategy and hold teams accountable for their actions.
- Work with external partners and stakeholders to ensure a coordinated approach to resident engagement and service improvement.
- Monitor and evaluate resident involvement, including tenant and leaseholder participation, and demonstrate how resident feedback has influenced and improved services
MAIN PURPOSE OF JOB
- To deputise for the Resident Involvement Manager.
- To lead and manage an officer in the administration and support of the Resident Board.
- To deliver the resident involvement and engagement service in line with the Regulator of Social Housing's Consumer Standards and provide the evidence of this.
- To deliver a resident engagement service based on co-production and in line the Council's broader engagement strategy and style of delivery.
- To work with other teams in housing to deliver the resident involvement strategy and the action plan. Holding others to account and providing guidance as needed.
- To collaborate strategically with other council departments and external stakeholders to ensure a coordinated approach to delivering the resident engagement and service improvements
- To monitor and evaluate the impact of resident involvement activities involving tenants and leaseholders across the council's housing service.
- To demonstrate that the council has incorporated the feedback from residents in the improvement of the service.
#J-18808-Ljbffr
Fleet and Compliance Manager in Slough employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
