At a Glance
- Tasks: Assist customers with vehicle repairs and manage paperwork efficiently.
- Company: Reputable bodyshop in Slough with a supportive team atmosphere.
- Benefits: Up to £32,000 salary, Monday to Friday hours, and career development opportunities.
- Other info: On-site parking and excellent working conditions await you.
- Why this job: Join a dynamic environment and make a real impact on customer satisfaction.
- Qualifications: Experience in automotive customer service and strong admin skills required.
The predicted salary is between 28800 - 35200 £ per year.
We are currently seeking a motivated and experienced Bodyshop Customer Service Advisor to join our client’s well-established Bodyshop in Slough, Berkshire. This is an excellent opportunity for a professional with automotive customer service experience to progress their career within a reputable organisation.
Up to £32,000 salary, dependent on experience. Monday to Friday working hours from 8:00 am to 5:00 pm. Rare requirement to work Saturdays. Opportunity to work in a busy, professional bodyshop environment with on-site parking and excellent working conditions. Supportive team atmosphere and career development opportunities.
Duties of a Bodyshop Customer Service Advisor:
- Completing all relevant paperwork for vehicle repair orders accurately and efficiently.
- Maintaining an up-to-date and detailed customer and vehicle database.
- Liaising professionally with customers and insurance companies to facilitate smooth repair processes.
- Managing and controlling credit and outstanding debts through effective invoice tracking.
- Ensuring high standards of housekeeping and orderly administration of all responsibilities.
- Providing excellent customer service and handling enquiries with professionalism.
- Supporting workshop operations by ensuring all documentation and communication are maintained to a high standard.
Requirements of a Bodyshop Customer Service Advisor:
- Proven experience working as a Customer Service Advisor within an automotive bodyshop environment.
- Strong administration skills and attention to detail.
- Knowledge of vehicle repair processes and vehicle insurance procedures.
- Exceptional communication and organisational skills.
- Ability to work effectively within a team and on own initiative.
- Motor trade experience is essential.
- Proficiency with automotive CRM systems and Microsoft Office packages.
- Professional and friendly attitude in dealing with clients and colleagues.
Our client values experienced automotive professionals who are committed to delivering outstanding customer service.
Bodyshop Customer Service Advisor in Slough employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
