Customer Service Assistant
Company: Meridian Business Support Salary: £12.80 - £12.80 Hours: Part-time Location: Skegness, PE25 3QL Working pattern: On-site Job type: Contract Posting date: 26 Aug 2026 Closing date: 24 Sept 2026
Summary
Our client, Skegness train station (East Midlands Railway), is currently extremely busy over the Summer period and is now in need of some additional Customer Service Assistant help to join the team we recruited earlier - people working on the platforms to cope with the volume of holidaymakers coming to Skegness for their summer breaks by train on the Skegness Summer Special service and then heading back home afterwards.
Working 2-4 shifts per week (days available are Mondays, Fridays, Saturdays and possibly occasional Sundays). Ideal for students and those looking for some extra cash over the summer period!
Do you have face to face customer service assistant experience? Do you enjoy working with the public and assisting them? Would you be happy working on platforms and on the station concourse, helping passengers with their queries?
You will be assisting passengers with a variety of duties including queue management for people getting trains in the busiest times, assisting passengers getting on and off trains (particularly those with additional needs) and helping with luggage, ticket purchasing, platform location, scanning tickets, making tannoy announcements, clearing trains to assist cleaners in turnaround times and helping to talk to and direct/signpost the crowds at the station so that everyone has a great experience.
As a customer service assistant you will need to be a friendly individual with a level head who is able to deliver phenomenal customer service at the busiest times of the year. If that’s you, then we want to hear from you for these customer service assistant roles!
Shifts: Induction on Thursday 27/08/26 ideally. First shifts from Friday 28/08/26 and will continue until end of September 2026 (possibly longer)
Pay Rate: £12.80 per hour – paid weekly
Hours: The service only runs on Mondays, Fridays and Saturdays each week (plus a couple of shifts possibly on a Sunday). Additional shifts to fill are either 09:30-18:15, 12:00-20:00 or 12:00-20:45 initially. Flexibility is ideal.
Proud member of the Disability Confident employer scheme
About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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Customer Service Assistant in Skegness employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
