Facilities Contracts & Performance Manager | The Shrewsbury and Telford Hospital NHS Trust

Facilities Contracts & Performance Manager | The Shrewsbury and Telford Hospital NHS Trust

Shrewsbury Full-Time 37035 - 45265 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage contracts and performance to ensure high-quality service delivery in healthcare.
  • Company: Join the compassionate team at Shrewsbury and Telford Hospital NHS Trust.
  • Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
  • Other info: Exciting relocation to a modern facility in 2028 with full support during the transition.
  • Why this job: Make a real difference in patient care while developing your management skills.
  • Qualifications: Experience in contract management and performance monitoring is essential.

The predicted salary is between 37035 - 45265 £ per year.

The post holder is responsible for managing the performance and contract activities of the Directorate to ensure delivery of its strategic and operational objectives in line with Facilities objectives and business plan as well as Trust objectives and key performance indicators.

The post holder will work closely with the Head of Facilities to ensure efficient and effective management of all resources in order to deliver safe, high quality and effective service to the Trust and its patients in an environment of continuous improvement.

  • Accountable for key performance targets across Facilities.
  • To develop and implement performance management systems to support delivery of Facilities objectives.
  • To manage Facilities contracts and monitor against agreed performance indicators putting remedial action in place when necessary.
  • To hold quarterly review meetings with Contractors.
  • To have operational responsibility for the effective management of the business activities of the Directorate and the Administrative Team.
  • Lead and manage the Cleanliness Monitoring Team and be responsible for delivering the Joint Cleanliness Monitoring programme across the Trust.
  • Through the analysis and interpretation of a wide range of complex information, continuously monitor the operational and financial performance of Facilities, prepare and present options for improvement and ensure that corrective action is taken promptly when progress against plan is not as expected.
  • Ensure that all information relating to the activity of Facilities is recorded accurately and in a timely manner to enable performance to be continuously monitored.
  • Work closely with colleagues in the Procurement, Finance and HR functions to ensure that relevant information regarding Facilities activity and performance is available.
  • Manage the accommodation function ensuring the allocation of residential rooms to Doctors in training ensuring accommodation is available as required as well as meeting appropriate standards of cleanliness, repair and environment.

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times. We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding. By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience. We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.

Facilities Contracts & Performance Manager | The Shrewsbury and Telford Hospital NHS Trust employer: Allscreens Nationwide Ltd

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Contact Details:

Allscreens Nationwide Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Facilities Contracts & Performance Manager | The Shrewsbury and Telford Hospital NHS Trust

Get Involved with Local Health Initiatives

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We think you need these skills to ace Facilities Contracts & Performance Manager | The Shrewsbury and Telford Hospital NHS Trust

Performance Management
Contract Management
Operational Management
Data Analysis
Communication Skills
Team Leadership
Problem-Solving Skills

Some tips for your application 🫡

Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.

Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.

Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!

Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.

How to prepare for a job interview at Allscreens Nationwide Ltd

Showcase Your Administrative Skills

In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.

Know Your Regulations

Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.

Prepare for Scenario Questions

Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.

Align Your Goals with the Organisation

As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!