At a Glance
- Tasks: Welcome and support corporate guests for an unforgettable matchday experience.
- Company: Join Sheffield United FC, a proud member of the Disability Confident employer scheme.
- Benefits: Earn £12.71 per hour with flexible part-time hours.
- Other info: Great opportunity to develop skills in a vibrant sports environment.
- Why this job: Be part of the excitement and create memorable moments for fans!
- Qualifications: Personable, attentive, and confident in guest interactions.
The predicted salary is between 12.71 - 12.71 £ per hour.
Sheffield United Football Club is seeking a Match Day Host to join our Commercial Department and play a key role in delivering an exceptional experience for our corporate guests on matchdays. The successful candidate will be responsible for welcoming and supporting guests across the Club's corporate hospitality facilities, providing a high standard of service from arrival through to the end of their visit. The role requires someone who is personable, attentive and confident in responding to guest needs, with a positive and professional approach that helps create a memorable matchday experience.
Role Responsibilities
- Be responsible for welcoming guests to all corporate hospitality facilities.
- Deal with any ticketing enquiries, directing and escorting guests on a matchday to their boxes, suites, and tables.
- Closely manage each guests' experience, supporting with any additional needs which may be required.
- Provide first-class service at all times.
- Informing guests of any updates and communication as instructed by the management team.
- Ensuring the steady flow of customers to tables and letting the management team know if there are any issues during service which need to be resolved.
- Offer assistance to clients and visitors at all times.
- Support colleagues in other corporate facilities when necessary.
- Ensure any feedback from clients and guests is passed on to the relevant parties at the Club.
- Be aware of the relevant Health and Safety Procedures on a match day, including Fire Protocols.
- Attend any CPD as requested by your Line Manager that is relevant to the Match Day Host role.
- Any other reasonable requests as directed by management.
Adhere to all Sheffield United Football Club's Safeguarding Policies and Procedures to foster an environment which protects from harm those defined as children and adults at risk. Report any concerns of a Safeguarding nature to the relevant parties and remain fully compliant with any applicable Safeguarding checks and due diligence and recognise your responsibility to the Club's Safeguarding agenda. Report any concerns of discrimination to the relevant parties and promote a welcoming and inclusive club environment for all. Adhere to the Club's Equality, Diversity and Inclusion policies, supporting the Club to create an environment which is inclusive and all-encompassing. Carry out and actively participate in all training requests as directed by the Club, including mandatory health and safety training, emergency procedures, fire safety, manual handling, safeguarding, and role‑specific safety instruction. Any other reasonable requests as directed by management.
Club Wide Responsibilities
- Adhere to all Sheffield United Football Club's Safeguarding Policies and Procedures to foster an environment which protects from harm those defined as children and adults at risk.
- Report any concerns of a Safeguarding nature to the relevant parties and remain fully compliant with any applicable Safeguarding checks and due diligence and recognise your responsibility to the Club's Safeguarding agenda.
- Report any concerns of discrimination to the relevant parties and promote a welcoming and inclusive club environment for all.
- Adhere to the Club's Equality, Diversity and Inclusion policies, supporting the Club to create an environment which is inclusive and all-encompassing.
- Carry out and actively participate in all training requests as directed by the Club, including mandatory health and safety training, emergency procedures, fire safety, manual handling, safeguarding, and role‑specific safety instruction.
- Any other reasonable requests as directed by management.
Match Day Host in Sheffield employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Match Day Host in Sheffield
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Allscreens Nationwide Ltd and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Match Day Host in Sheffield
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Allscreens Nationwide Ltd that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Allscreens Nationwide Ltd.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Allscreens Nationwide Ltd get a sense of who you are beyond your experience!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Allscreens Nationwide Ltd and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
