At a Glance
- Tasks: Lead a busy university café, ensuring top-notch service and team performance.
- Company: Sheffield Hallam University, dedicated to transforming lives through exceptional services.
- Benefits: Competitive salary, pension scheme, and opportunities for career growth.
- Other info: Diverse and inclusive workplace with a commitment to accessibility.
- Why this job: Join a vibrant team and create welcoming dining experiences for students and staff.
- Qualifications: Previous supervisory experience in catering and strong communication skills required.
The predicted salary is between 26707 - 27319 £ per year.
Sheffield Hallam University is a thriving educational institution committed to Transforming Lives. We strive to offer our students, staff, and visitors the highest standard of services, including exceptional dining experiences. We are currently seeking a pro-active and experienced Catering Supervisor to lead our cafe and contribute to the overall success of our city campus.
The Supervisor is responsible for supporting the day-to-day operation of a busy university café, ensuring excellent customer service, high food safety standards, and efficient team performance. The role involves supervising staff, maintaining operational standards, and creating a welcoming environment for students, staff, and visitors.
Key Responsibilities
- Team supervision and direction motivating and supporting café team members
- Allocate daily tasks and ensure adequate staffing levels
- Train, coach, and develop employees
- Conduct shift briefings and promote effective communication in the team
- Lead by example by demonstrating excellent customer service and professionalism
Customer Service
- Deliver exceptional customer service at all times
- Resolve customer complaints promptly and professionally
- Build positive relationships with students, university staff, and visitors
- Ensure the café provides a welcoming, inclusive, and friendly atmosphere
Food Safety and Compliance
- Ensure full compliance with Food Safety, Health & Safety, and HACCP procedures.
- Monitor food quality, storage temperatures, allergen controls, and cleaning schedules
- Maintain a clean, safe, and hygienic working environment
- Ensure all staff follow food hygiene regulations and university policies
You’ll have previous supervisory experience from a café or similar catering environment along with good organisational and time management skills. The ability to remain calm in busy times is a must and to demonstrate great communication skills to the team.
Whilst not essential it would be advantageous if you have a Level 3 food safety certificate, a first aid qualification and barista experience.
We offer a diverse range of benefits and opportunities to pursue a rewarding and fulfilling career in a supportive environment. You will be contractually enrolled into the Local Government Pension Scheme (LGPS) one of the largest and most generous defined benefit pension schemes in the country.
Sheffield Hallam welcomes applications from all candidates irrespective of age, pregnancy and maternity, disability, sex, gender reassignment, sexual orientation, race, religion or belief, or marital or civil partnership status. For this job we particularly welcome applications from ethnic minority applicants who are underrepresented in this area/this type of job at Sheffield Hallam.
The role is not eligible for sponsorship under the Skilled Worker route so if you are an international applicant, you will need to ensure you have an appropriate visa to evidence the necessary right to work in the UK.
Accessibility: We are committed to ensuring our materials are accessible to all. If you encounter any accessibility barriers or have suggestions for improvement please contact us using our web accessibility report form. Your feedback helps us enhance our accessibility efforts and improve our services.
Proud member of the Disability Confident employer scheme.
Catering Supervisor in Sheffield employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Supervisor in Sheffield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Allscreens Nationwide Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Allscreens Nationwide Ltd
Don't be shy about reaching out to Allscreens Nationwide Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Supervisor in Sheffield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Allscreens Nationwide Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
