At a Glance
- Tasks: Welcome clients, manage calls, and support the team with admin tasks.
- Company: Join a friendly accounting firm in Sheffield with a professional vibe.
- Benefits: Gain valuable office experience and potential for full-time role.
- Other info: Flexible hours with training opportunities at Barnsley College.
- Why this job: Perfect for those eager to learn and grow in a busy environment.
- Qualifications: 5 GCSEs including Maths and English; positive attitude and teamwork skills.
The predicted salary is between 15750 - 19250 £ per year.
United Accountants & Tax Advisors Ltd is a professional accounting and tax advisory firm based in Sheffield, UK. We provide a comprehensive range of services, including limited company accounts, self-employed tax advice, tax planning, and payroll services, tailored to meet the needs of our clients.
The Opportunity
We are currently looking to recruit two Apprentice Receptionists to join our busy and friendly team. This is an excellent opportunity for individuals looking to gain valuable office experience within a professional environment.
Main Duties
- Provide front-of-house services, including welcoming visitors and clients in a professional manner
- Answer telephone calls, respond to emails, and manage incoming enquiries
- Handle routine enquiries confidently and direct them to the appropriate team members when needed
- Take accurate messages and ensure they are passed on promptly
- Carry out general administrative duties, including both electronic and paper filing
- Sort and distribute daily post to relevant staff members
- Monitor and manage office stationery supplies
- Support the team with general office tasks
- Participate in training and development opportunities as required
Future Prospects
For the right candidate, there is potential to progress into a full-time role within the company.
Qualifications Required
- Minimum of 5 GCSEs (Grades 9–5), including Maths and English
Desired Skills
- Positive attitude and a willingness to learn
- Strong communication and interpersonal skills
- Good attention to detail and organisational skills
- Confident using basic IT systems (e.g. email, spreadsheets)
- Ability to work effectively as part of a team
Personal Qualities
- Eager to learn and open to feedback and development
- Professional and presentable at all times
- Reliable, punctual, and committed to completing tasks
- A team player who thrives in a busy office environment
Working Hours
16 - 22.5 per week (hours to be discussed Mon - Fri). Delivery to be completed on site and off the job training either at Barnsley College or your place of work.
Apprentice Part Time Receptionist, United Accountants & Tax Advisors Ltd, Sheffield, S5 6HJ employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Part Time Receptionist, United Accountants & Tax Advisors Ltd, Sheffield, S5 6HJ
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We think you need these skills to ace Apprentice Part Time Receptionist, United Accountants & Tax Advisors Ltd, Sheffield, S5 6HJ
Some tips for your application 🫡
Show Off Your Customer Support Skills:In customer support, we know that communication is key. Highlight your experience in resolving conflicts, understanding customer needs, and handling inquiries effectively. Include real examples from previous roles that demonstrate these skills.
Prepare a Solid Portfolio:As a freelancer, your portfolio is your calling card! Include testimonials from satisfied customers, case studies on how you solved particular problems, and your approach to different customer scenarios. This will demonstrate your versatility and capability in customer support.
Be Clear About Your Availability:Freelance gigs often come with flexible hours, but it's important to outline when you can work. Be open about your availability in your application—this helps the hiring manager at Allscreens Nationwide Ltd know if you can meet their needs without any hiccups!
Tailor Your Application to Allscreens Nationwide Ltd:Every company has its vibe and customer approach. Research Allscreens Nationwide Ltd's mission and their support philosophy. Use this knowledge to personalise your cover letter and show how your style aligns perfectly with theirs—this makes you stand out in the freelance crowd!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Problem-Solving Skills
Freelancing in customer support means you'll often be solving unique problems on the fly. Be ready to share specific examples where you've effectively addressed customer issues, highlighting your critical thinking and adaptability. It’s all about showing you can think on your feet!
✨Familiarise Yourself with the Tools of the Trade
Knowing your way around customer support tools like Zendesk, Freshdesk, or even CRM systems can set you apart. Make sure to mention any experience with these platforms during the interview to demonstrate your readiness to hit the ground running at Allscreens Nationwide Ltd.
✨Be Ready to Discuss Your Availability and Flexibility
As a freelancer, your availability can be a key factor in the decision-making process. Be prepared to discuss how many hours you can commit and your willingness to work odd hours or on weekends to meet customer needs. This shows your commitment and readiness to jump into the role.
✨Highlight Your Communication Style
In customer support, how you communicate can make or break the customer experience. Be ready to talk about your communication style, perhaps even demonstrating it during the interview. Show that you're personable, empathetic, and capable of conveying complex information clearly to clients.
