Service Manager | York and Scarborough Teaching Hospitals NHS Foundation Trust

Service Manager | York and Scarborough Teaching Hospitals NHS Foundation Trust

Full-Time 37035 - 45265 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage daily operations of the Lung Cancer Screening Service and support staff effectively.
  • Company: York Teaching Hospital NHS Foundation Trust, committed to kindness and excellence.
  • Benefits: Generous holiday, NHS Pension, learning opportunities, and discounts on various services.
  • Other info: Flexible working options available; we value diversity and inclusivity.
  • Why this job: Make a real difference in patient care while developing your management skills.
  • Qualifications: Strong communication, team working, and problem-solving skills required.

The predicted salary is between 37035 - 45265 £ per year.

An exciting opportunity has arisen for an enthusiastic and well-motivated individual to join the Lung Cancer Screening as a Service Manager. The post will be based at Tribune House (YO30 4RY), however, the successful candidate may on occasion be required to travel to other sites.

The successful candidate requires excellent communication and team working skills and will work closely with clinical and non-clinical staff on a daily basis, organising and prioritising both their own workload and that of others. They must have the ability to exercise sound judgement in relation to problem solving, and the ability to practice delegation, negotiation and motivation skills. Most importantly, the candidate must have a flexible and patient-centred approach.

The successful candidate will be required to:

  • Provide management support on a daily basis, focusing on managing day-to-day operational issues to ensure the smooth running of the Lung Cancer Screening Service.
  • Assist the Programme Manager in the planning of the service, management of patient activity through the pathway and maintaining a safe and effective service.
  • Support the Operational Service Manager in investigating and responding to patient complaints and concerns, received in an appropriate and timely manner, in accordance with Trust policy.
  • Be responsible for the line management of a team of administrative staff, including acting as an appointment panel member, making recruitment and selection decisions, conducting personal development reviews, and dealing with disciplinary, grievance, sickness absence and performance issues.
  • Ensure that appropriate training is delivered to all staff, and that individual staff member(s) work allocation is managed effectively and reallocated as required to best meet the needs of the service.

We offer a range of benefits to support our staff including:

  • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants.
  • 27 days holiday rising to 33 days (depending on NHS Trust service).
  • A variety of different types of paid and unpaid leave covering emergency and planned leave.
  • Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme.
  • NHS Car Lease scheme and Cycle to Work scheme.
  • An extensive range of learning and development opportunities.
  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers.

Working for the Trust, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds.

If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net. As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer: We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

This advert closes on Thursday 27 Aug 2026.

Service Manager | York and Scarborough Teaching Hospitals NHS Foundation Trust employer: Allscreens Nationwide Ltd

Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.

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Contact Details:

Allscreens Nationwide Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Manager | York and Scarborough Teaching Hospitals NHS Foundation Trust

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We think you need these skills to ace Service Manager | York and Scarborough Teaching Hospitals NHS Foundation Trust

Excellent Communication Skills
Team Working Skills
Organisational Skills
Prioritisation Skills
Problem-Solving Skills
Delegation Skills
Negotiation Skills

Some tips for your application 🫡

Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.

Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.

Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!

Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.

How to prepare for a job interview at Allscreens Nationwide Ltd

Showcase Your Administrative Skills

In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.

Know Your Regulations

Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.

Prepare for Scenario Questions

Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.

Align Your Goals with the Organisation

As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!