At a Glance
- Tasks: Oversee daily transport operations and build strong customer relationships.
- Company: Join Gregory Distribution, a leader in logistics and transport solutions.
- Benefits: Enjoy competitive salary, excellent holiday allowance, and wellbeing support.
- Other info: Be part of a collaborative team culture with training and development options.
- Why this job: Make a real impact in a dynamic environment with growth opportunities.
- Qualifications: Strong communication skills and a proactive, customer-focused mindset required.
The predicted salary is between 33075 - 40425 £ per year.
At Gregory Distribution, we are committed to delivering outstanding logistics and transport solutions for our customers across the UK. With a strong reputation built on service, reliability, and operational excellence, we work in partnership with our customers to provide tailored solutions that support our business objectives. We are now looking for a Senior Transport Planner to join our team, based on-site at Numatic's Head Office, playing a key role in managing the day-to-day transport operation and maintaining a strong customer relationship.
As the Senior Transport Planner, you will be responsible for overseeing and coordinating daily transport activities for a key customer account. Acting as the main on-site point of contact, you will work closely with the customer and internal operational teams to ensure the efficient planning and execution of transport requirements. This role combines customer relationship management with transport planning and operational coordination, requiring excellent communication, organisation, and problem-solving skills. You will play a vital role in maintaining service levels, identifying opportunities for continuous improvement, and ensuring customer expectations are consistently met.
Key Responsibilities
- Plan, coordinate, and oversee transport operations for Numatic, supporting the effective management of activity levels and ensuring a seamless transition between the requirements and final solution.
- Act as the primary on-site point of contact for the customer, building strong working relationships and ensuring effective communication between the customer and the wider Gregory business.
- Plan and coordinate daily transport requirements and load scheduling, working closely with operational teams across the business to ensure efficient service delivery and customer satisfaction.
- Meet regularly with the operational stakeholders and customer representatives to review performance, maintain operational efficiency, and identify opportunities for improvement.
- Work on-site at the customer's Head Office to provide operational support and strengthen the customer relationship.
- Identify and develop opportunities to enhance service delivery, add value to the operation, and drive continuous improvement initiatives.
- Coordinate vehicle routing and scheduling activities to ensure the most efficient and cost-effective transport solutions.
- Ensure all transport requirements are fulfilled in line with customer expectations, making effective use of wider business resources where required.
- Maintain excellent communication with the customer and Gregory management, providing accurate and timely operational information.
- Ensure full compliance with company policies, procedures, and customer-specific requirements.
- Adhere at all times to Company Safe Systems of Work (SSOW), maintaining high standards of personal hygiene and professionalism, including the consistent use of company uniform and required PPE in line with the rules and procedures of both the Gregory and Numatic.
Requirements
- Strong communication and relationship-building skills, with the ability to work closely with customers and colleagues.
- A proactive and customer-focused approach, always striving to deliver excellent service.
- Excellent organisational skills, with the ability to manage multiple priorities effectively.
- Strong planning and coordination abilities within a fast-paced operational environment.
- A positive, flexible, and solutions-focused mindset.
- Confidence in making decisions and resolving day-to-day operational challenges.
- Good IT skills and attention to detail.
- Ability to work independently while contributing positively as part of a wider team.
Why Join Gregory Distribution Ltd?
- Hours Monday to Friday 08:30-17:00.
- Training Monthly Courses for a variety of areas.
- Benefits Additional holiday purchasing scheme*, Retail discounts with Circular Benefits*, Retail Trust Wellbeing Support*, and more.
- Career Growth Explore opportunities for professional development within our expanding business.
- Company Benefits Excellent holiday allowance. Life assurance, pension, and sickness scheme*.
- Extras Christmas Savings Club*, Black Circle Tyre Discount*, Cycle To Work Scheme*, Free Uniform and paid Volunteer Day.
- Wellbeing Support Benefit from the Retail Trust Wellbeing Support* program.
- Team Environment Be part of a strong culture of teamwork and collaboration.
- Eligibility Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage.
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