At a Glance
- Tasks: Manage claims from start to finish while guiding the team and clients.
- Company: Join a well-established organisation with a supportive Legal Services team.
- Benefits: Competitive salary, hybrid working, generous leave, and career development.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Make a real impact by handling diverse claims and mentoring others.
- Qualifications: Experience in claims handling, strong communication, and organisational skills.
The predicted salary is between 30000 - 32000 £ per year.
A well-established organisation is seeking a Senior Claims Handler to join its Legal Services team.
This is an excellent opportunity for an experienced claims professional to manage a varied caseload while providing technical guidance and support across the wider team.
- Your new role
- Manage claims from initial assessment through to conclusion.
- Assess claims in line with internal procedures and regulatory requirements.
- Review documentation and gather additional information where required.
- Communicate claim decisions clearly and professionally.
- Provide guidance and support to customers, colleagues and external stakeholders.
- Interpret policies and ensure accurate application of terms and conditions.
- Appoint and liaise with legal representatives where appropriate.
- Review costs and escape complex matters when required.
- Maintain accurate records and ensure compliance at all times.
- Support and mentor junior team members, sharing technical expertise and best practice.
- What you'll need to succeed
- Previous experience in a claims handling or case management environment.
- Experience working within a regulated environment.
- Strong organisational skills and ability to manage competing priorities.
- Excellent written and verbal communication skills.
- Strong customer service and stakeholder management abilities.
- Confident decision-maker with excellent attention to detail.
- Ability to work independently and as part of a team.
- Strong IT skills, including experience using case management systems
- What you’ll get in return
- Hybrid working with 2 days in the Bradley Stoke office.
- 25 days annual leave plus bank holidays.
- Pension scheme with employer contributions.
- Life assurance cover.
- Access to retail discounts and employee benefits.
- Ongoing training and career development opportunities
- #J-18808-Ljbffr
Senior Legal Expenses Claims Handler employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
