At a Glance
- Tasks: Support day-to-day operations in surgical services and ensure high-quality patient care.
- Company: Join the Northern Care Alliance NHS Foundation Trust, a leader in healthcare.
- Benefits: Enjoy competitive salary, flexible working, and generous annual leave.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in patient care while developing your career.
- Qualifications: Experience in operational management and strong communication skills required.
The predicted salary is between 32073 - 39043 £ per year.
An exciting opportunity has arisen for a Band 5 Support Manager at the Northern Care Alliance (NCA) to join our Surgical Team. You will work across Salford Royal Hospital, Fairfield General Hospital, Rochdale Infirmary, and Royal Oldham Hospital. Clinical groups cover the NCA sites, so you will be required to travel between all hospital and satellite sites.
As a Support Manager, you will support the day-to-day operational service requirements across a number of selected services and assist the Operations Lead Manager in ensuring the Clinical Service Unit meets its key performance indicators in relation to access standards, activity, and line management of administrative staff where indicated. The Support Manager plays a key role in the day-to-day operational management of clinical services, supporting the delivery of safe, effective, and high-quality patient care.
- Operational Management: Support the Operations Lead in running services, including outpatient clinics, theatre lists, patient flow, and waiting lists.
- Performance & Targets: Monitor and support delivery of key targets such as RTT and cancer pathways, including validation, tracking patients, and escalating delays.
- Workforce Management: Oversee medical staffing processes including rota coordination, attendance, sickness monitoring, mandatory training compliance, and HR processes.
- Patient Pathway & Experience: Track patient journeys, manage delays, respond to complaints (PALS/incidents), and ensure patient-centred care.
- Communication & Collaboration: Build strong relationships across multidisciplinary teams, communicate effectively at all levels, and support service development.
- Data & Analysis: Analyse complex performance, capacity, and demand data to inform decision-making and drive service improvements.
- Service Improvement & Governance: Support quality improvement initiatives (e.g. PDSA cycles), clinical governance, risk management, and policy compliance.
- Financial & Resource Management: Assist with budget management, cost improvement plans, and ensure efficient use of resources and capacity.
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham, and Salford, to save and improve lives. As a large NHS trust, we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners.
We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate, and inspire – to join our team. In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us, you can also access a competitive benefits package, including a fantastic annual leave allowance, flexible working opportunities, and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Support Manager - Surgery | Northern Care Alliance NHS Foundation Trust in Salford employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Support Manager - Surgery | Northern Care Alliance NHS Foundation Trust in Salford
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Allscreens Nationwide Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Allscreens Nationwide Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Support Manager - Surgery | Northern Care Alliance NHS Foundation Trust in Salford
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
