Salaried General Practitioner

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.

They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately - In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.

They may also have access to information relating to the Practice as a business organisation.

All such information from any source is to be regarded as strictly confidential - Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

• Patient Management
• Create opportunities to address patients care needs in the most expedient way, taking into account that continuity of care and access to services are often in direct conflict.
• Encourage patients to be aware of the service pressures within primary care and to manage their expectations of what we can realistically deliver in a manner that is fair and proportionate for all care priorities.
• Make improved use of the telephone and other technologies. Encourage patients to rely on face to-face consultation only where there is a clinical need to do so.
• Communicate and reassure patients of the need to offer alternative care options where appropriate and safe to do so.
• To immediately highlight any concerns you may have in respect of safety or quality of patient care to the PCN Clinical Director/Practice Partners/PCN Manager.
• Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Reporting potential risks identified
• Equality & Diversity
• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
• Personal/Professional Development
• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
• Attend all relevant annual updates
• Inform the lead GP of any concerns regarding the role and any professional development needed
• Be aware of own professional boundaries and what to do when you have reached them
• Awareness of and compliance with all relevant practice policies/guidelines, e. g. prescribing, confidentiality, data protection, health and safety
• Quality
• Alert other team members to issues of quality and risk
• Work to practice protocols
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources
• Communication
• Communicate effectively with other team members
• Be familiar in all mediums of communications such as email, tasks, telephone etc
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly
• Communicate effectively to outside agencies
• Contribution to the Implementation of Services Research and Development
• Is able to identify, critically appraise and present significant events related to own performance and discuss within the clinical team.
• Actively contributes to Practice/Service/Team audit/Research activity as required.
• Instigates audit activity as required e. g. new services.
• Contributing to evaluation/audit and clinical standard setting within the organisation.

• The post-holder will

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate
• Important Information
• Important

Information: 6 sessions per week 15 appointments per session Share of visits when required (normally completed by Paramedic) Mix of telephone, face-to-face appointments Provide high-quality patient care Ensure that each patient encounter is maximized to attain contractual target requirements Work collaboratively & contribute to the management and completion of general clinical administration, including bloods, tasks, urgent enquiries, medical reports.

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