At a Glance
- Tasks: Lead a team to manage patient pathways and improve the patient experience.
- Company: Join University College London Hospitals, a top NHS trust known for excellent care.
- Benefits: Competitive salary, flexible working options, and a supportive environment.
- Other info: Be part of a dynamic team dedicated to patient care and sustainability.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Experience in NHS administration and strong communication skills required.
The predicted salary is between 38488 - 46852 £ per year.
An exciting opportunity has arisen for a motivated and focused RTT Administration Team Leader to join the GI Services Team. The Division incorporates surgical and medical specialties that manage diseases and disorders of the digestive system. The role is responsible for the careful management of RTT, and DM01 pathways and Validation processes attached to patient pathways.
You will work closely with the Validation team and Specialty Admin teams to oversee RTT and diagnostic pathways to ensure that the timeline data for patients on the waiting list is accurate and appropriately reflects the patients’ current position on the pathway. You will be a team player with excellent communication skills and a drive and energy to improve the patient experience and ensure Validation compliance. Knowledge of 18-week Referral-To-Treatment pathways and DM01 Diagnostic Waiting Time Standards is crucial to this role. The ideal candidate will have a patient centred approach and experience of working within a busy NHS team, ideally with strong management or supervisory experience.
- Provide an efficient and effective administrative service to a multidisciplinary team, acting as a source of expert advice and support for troubleshooting non-routine matters or resolving initial complaints.
- Responsible for monitoring RTT DQ Reports, Waiting Lists and capacity within services, proactively acting upon issues and working with more senior managers and the clinical team to resolve them, in order to ensure access and quality targets are met for the service.
- Supervise and support a team of Administration Assistants and Administration Coordinators to provide an effective, efficient and high quality administrative service, with a focus on customer service.
- Responsible for monitoring team performance information, targets and quality measures, and embedding good working practices within the administrative team.
- Contribute to service improvement initiatives and change projects with the overall aim to ensure maximum utilisation of resources and excellent patient experience.
- Review performance data, trends, and processes, and using analysis and judgement to identify and propose opportunities for development and improvement.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
RTT Administration Team Leader | University College London Hospitals NHS Foundation Trust employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land RTT Administration Team Leader | University College London Hospitals NHS Foundation Trust
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Allscreens Nationwide Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Allscreens Nationwide Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace RTT Administration Team Leader | University College London Hospitals NHS Foundation Trust
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
