A busy, customer‑focused dealership in the Romford area is looking for an experienced Service Advisor to join the front‑of‑house team. This role suits someone who enjoys delivering a smooth customer journey, building rapport, and supporting a fast‑paced workshop.
Key Responsibilities
- Greeting customers and managing the service reception
- Booking in vehicles, managing diaries and providing regular updates
- Preparing job cards, estimates and authorisations
- Liaising with technicians to ensure accurate and timely communication
- Upselling additional work, service plans and products
- Maintaining high levels of customer satisfaction and repeat business
What You Need
- Experience as a Service Advisor in a dealership or independent workshop
- Strong customer service and communication skills
- Ability to multitask in a busy environment
- Professional, friendly and proactive approach
- Monday–Friday only — every weekend off to spend time with family, friends and loved ones
- Un‑capped bonus scheme with high earning potential
- Minimum 31 days holiday, rising to 34 with length‑of‑service rewards
- Preferential rates on vehicles, servicing and parts across all franchises
- Group contributory pension scheme
- Career development and progression opportunities
- In‑house and manufacturer training
- Enhanced maternity leave after qualifying period
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Service Advisor in Romford employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
