At a Glance
- Tasks: Assist patients and manage reception duties in a friendly, efficient manner.
- Company: Join a supportive healthcare team dedicated to patient care.
- Benefits: Competitive pay, NHS pension, on-site parking, and sick pay.
- Other info: Flexible part-time hours with opportunities for growth.
- Why this job: Make a difference in patients' lives while gaining valuable experience.
- Qualifications: Previous medical receptionist experience preferred but not essential.
The predicted salary is between 13 - 13 £ per hour.
Job description
Part-Time Medical Receptionist
Weekly Hours 15hrs 30min Monday 13:30 - 19:00 (no lunch break) Wednesday 13:30 18:30 (no lunch break) Thursday 13:30 - 18:30 (no lunch break)
Role summary
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
To provide efficient, helpful, informative and supportive reception and administration services to patients and members of the primary health care team.
Job responsibilities
The following list serves to illustrate the scope and responsibilities of the post and is not intended to be an exhaustive list of duties.
You will be expected to perform different tasks as necessitated by the development of this role as the practice develops, and the overall business objectives of the practice change.
Main Duties
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
- To be able to cover all reception roles as necessary.
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Non-clinical triage of patients problems in order for appointments to be made with the most appropriate clinician.
- Arrange home visits ensuring careful recording of all relevant details for the doctor.
- Deal with patient bookings and enquiries in a friendly and courteous manner both face to face and over the telephone.
- Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Ensure that all new patients are registered onto the computer system promptly and accurately.
- Action prescriptions in an accurate and timely manner including repeat/controlled and acute prescriptions as per practice prescribing protocols.
- Audit and remove prescriptions not collected by patients.
- Results - to accurately process results and allocate them to the appropriate clinician for review and action.
- Take action on clinicians requests for further information/patient contact information etc. (including computerised practice notes), ensuring completion of all associated paperwork.
- To action and process tasks as requested via EMIS and email.
- To action and process electronic consultation requests in accordance with patients needs.
- To monitor and action emails being received into the practices generic email.
- To undertake new patient notes summarising on arrival of patient paper medical records.
- Keeping the paper records system up to date and in order, ensuring the speedy filing of paper records as required.
- Chaperoning when needed and when fully trained.
- To undertake any other ad-hoc tasks assigned by the managers.
- Other Duties
- Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.
- When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.
- Where necessary advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same.
- Ambulance/transport bookings as per protocol.
- Ensure incoming emails are dealt with accurately referred to the attention of the relevant person.
- Process incoming and outgoing mail according to practice protocols.
- Complete other Daily/ Weekly and Monthly core tasks to support to smooth running of the reception area
- Other Tasks
- Ensure waiting room is tidy throughout the day.
- Ensure building security have thorough knowledge of doors/windows/alarm.
- Clear consulting rooms after surgery.
- Covering colleagues holiday and sick cover as required.
- Any other tasks allocated by managers.
- Job Types: Part-time, Permanent Part-time hours: 15hrs 30min per week
Salary: From £13.00 per hour to start. Will raise to £13.23 per hour after 6 months' probation period.
Benefits
- Company NHS Pension
- On-site parking on a first come first served basis.
- Sick pay
COVID-19 considerations: Guidelines from NHS England in place.
Ability to commute/relocate: Romford RM1 3LS: reliably commute or plan to relocate before starting work (preferred)
Experience: Medical Receptionist: 1 year (preferred)
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Part-Time Medical Receptionist in Romford employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Medical Receptionist in Romford
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Part-Time Medical Receptionist in Romford
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Allscreens Nationwide Ltd, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Allscreens Nationwide Ltd.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Allscreens Nationwide Ltd.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Allscreens Nationwide Ltd can really resonate with interviewers and show your commitment to the field.
