General Practitioner - Havering Health Crest PCN in Romford

Primary Responsibilities:

• Clinical Practice: In accordance with the practice rota, the post-holder will undertake a variety of duties including GP face-to-face consultations, telephone consultations, and queries. This may include visiting nursing homes as well as patients' homes, checking and signing/authorising repeat prescriptions, and dealing with queries, paperwork, correspondence, and investigation results in a timely fashion.
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
• Screening patients for disease risk factors and early signs of illness.
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health.
• Providing counselling and health education.
• Referring to other care providers as appropriate.
• Recording clear and contemporaneous consultation notes to agreed standards.
• Collecting data for audit purposes.
• Compiling and issuing computer-generated (or paper where necessary) acute and repeat prescriptions.
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate.
• The post-holder will be required to visit patients during surgery time in an emergency if clinically indicated.
• The post-holder will undertake a fair share of home visiting sessions per week as allocated.

Communication:

• Utilise and demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment.
• Communicate with and support patients who are receiving bad news.
• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating.

Delivering a quality service:

• Recognise and work within own competence and professional code of conduct as regulated by the GMC.
• Produce accurate, contemporaneous, and complete records of patient consultation, consistent with legislation, policies, and procedures.
• Assess effectiveness of care delivery through self and peer review, benchmarking, and formal evaluation.
• Evaluate patients' response to health care provision and the effectiveness of care.
• Support and participate in shared learning across the practice and wider organisation.
• Use a structured framework (e.g. root-cause analysis) to manage, review, and identify learning from patient complaints, clinical incidents, and near-miss events.

Leadership personal and people development:

• Act as a GP leader in the delivery of GP services ensuring that the needs of the patient are a priority.
• Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role model.
• Support staff development in order to maximise potential.
• Work with practice management to support development of sufficient staff of appropriate ability, quality, and skill-mix to meet current and future service delivery.
• Contribute to the development of local guidelines, protocols, and standards.

Team working:

• Understand own role and scope and identify how this may develop over time.
• Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
• Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence.
• Create clear referral mechanisms to meet patient need.

Management of Risk:

• Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.
• Support the team to ensure work areas and practices are safe and free from hazards and conform to health, safety, and security legislation, policies, procedures, and guidelines.
• Support the team to ensure appropriate supervision of safe storage, rotation, and disposal of vaccines and drugs and documentation of controlled drug usage according to legal requirements where appropriate.

Managing Information:

• Use technology and appropriate software as an aid to management in planning, implementation, and monitoring of care, presenting and communicating information.
• Review and process data using accurate Read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes.
• Understand responsibility of self and others to the practice and primary care trust regarding the Freedom of Information Act.

Equity and Diversity:

• Identify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunity.
• Enable others to promote equality and diversity in a non-discriminatory culture.
• Support people who need assistance in exercising their rights.
• Adhere to local chaperoning policies.
• Act as a role model in the observance of equality and diversity good practice.
• Accept the rights of individuals to choose their care providers, participate in care, and refuse care.
• Assist patients from marginalised groups to access quality care.