At a Glance
- Tasks: Provide efficient booking and scheduling services to support patient care.
- Company: Join the Northern Care Alliance NHS Foundation Trust, serving over one million people.
- Benefits: Enjoy competitive pay, flexible working, and generous annual leave.
- Other info: Be part of a supportive team with opportunities for personal growth.
- Why this job: Make a real difference in healthcare while developing your career.
- Qualifications: Strong communication skills and a passion for customer care.
The predicted salary is between 37288 - 45574 £ per year.
Elective Recovery Booking & Scheduling Clerk | Northern Care Alliance NHS Foundation Trust
An opportunity has arisen to provide an efficient and high-quality booking and scheduling service to meet the requirements of the Directorate and to support the Directorate and Trust in achieving its key access targets.
The successful applicant will be expected to liaise with senior clinical staff, outpatient staff and managers on the maintenance of services ensuring that accurate information is provided to patients via clinic letters whilst working to national access targets.
- Undertake to always act in a professional and polite manner maintaining high levels of customer care.
- Maintain good relationships, communicating with all disciplines within the Trust.
- Maintain good relationships and effective communicative with patients, relatives and carers and resolving patient concerns using negotiation and listening skills.
- Actively participate in the department and in other group meetings
- Analytical and Judgement Skills
- Management of waiting lists and rebooking lists to ensure that appointments are allocated to patients in accordance with the current policy.
- To extensively use Pennine IT systems and other associated systems as and when required to retrieve or update information and demographics.
- Be trained to use the Patient Administration System (PAS), Choose and Book, Agile, TIMS, GI tool and any other computerised system installed within the Trust.
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester.
Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners.
We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values -care, appreciateandinspire– to join our team.
In return, we can offer you a job role with purpose and flexibility.
The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction.
By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
To read more information about the advertised role, and the main job duties/ responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers. northerncarealliance. nhs. uk
- This advert closes on Tuesday 11 Aug 2026
- #J-18808-Ljbffr
Elective Recovery Booking & Scheduling Clerk | Northern Care Alliance NHS Foundation Trust in Rochdale employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Elective Recovery Booking & Scheduling Clerk | Northern Care Alliance NHS Foundation Trust in Rochdale
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We think you need these skills to ace Elective Recovery Booking & Scheduling Clerk | Northern Care Alliance NHS Foundation Trust in Rochdale
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
