At a Glance
- Tasks: Support the Store Manager in driving sales and inspiring your team.
- Company: Join the vibrant team at Oliver Bonas, known for its fun culture.
- Benefits: Enjoy up to 60% discount, flexible holidays, and a supportive work environment.
- Other info: Opportunities for career progression and personal development.
- Why this job: Be part of a playful team that values kindness and creativity.
- Qualifications: Experience in team management and a positive, can-do attitude.
The predicted salary is between 30000 - 30000 £ per year.
Assistant Store Manager
Company: Oliver Bonas Salary: £30,000 - £30,000 Hours: Full-time Location: Richmond, TW9 1JY Job type: Permanent Posting date: 30 Jul 2026 Closing date: 28 Aug 2026
We are looking for an Assistant Store Manager to join Team OB in our Richmond store.
As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team.
Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales.
This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts.
Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly.
A bit about us …
At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do.
Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.
Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.
Our team knows their stuff.
They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.
More about the role …
OB Assistant Store Managers will
- Analyse a variety of reports to measure the success of the store and team.
- Work with KPIs to evaluate the store’s performance and identify development areas.
- Lead by example and provide guidance to all team members, making sure their personal objectives and the store’s objectives are being met.
- Work alongside the store manager to ensure the team delivers exceptional customer experiences.
- Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate.
- Work with your team to develop and support their career progression.
- Follow company guidelines for all cash handling including till transactions and cashing up.
- Make sure the team always adhere to OB operational standards.
- Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.
- Generous employee discount up to 60% off all OB products
- Free access to our 24 hour employee assistance programme with Optima Health – offering financial, emotional and vocational support
- Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
- Annual discretionary profit related bonus scheme
- Free membership for our Westfield Health Cash Plan
- Refer a Friend incentive
- Enhanced maternity, paternity, adoption and shared parental leave
- Equity, Diversity and Inclusivity Voice network and EDI team
- Mental Health First Aider support
- Education and support through 360L e Learning platform
- Free refreshments and treats in store
What we look for
- Experience in team management.
- Positivity, vibrancy and ready to take on anything.
- Someone who’s kind, helpful and considerate towards customers and team members alike.
- Exceptional organisation skills and natural multi-tasking ability.
- Ambition, resourcefulness and someone who’s looking for opportunities to learn more.
- Proud member of the Disability Confident employer scheme
- Experience in team management.
- Positivity, vibrancy and ready to take on anything.
- Someone who’s kind, helpful and considerate towards customers and team members alike.
- Exceptional organisation skills and natural multi-tasking ability.
- Commercial awareness.
- Ambition, resourcefulness and someone who’s looking for opportunities to learn more.
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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Assistant Store Manager in Richmond employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Richmond
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Allscreens Nationwide Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Allscreens Nationwide Ltd!
We think you need these skills to ace Assistant Store Manager in Richmond
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Allscreens Nationwide Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Allscreens Nationwide Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Allscreens Nationwide Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
