At a Glance
- Tasks: Join a small team to deliver exceptional customer experiences and exceed sales targets.
- Company: Machine Mart, the UK's leading retailer of workshop power tools and equipment.
- Benefits: Enjoy staff discounts, a pension scheme, life cover, and access to well-being support.
- Other info: Opportunities for training, development, and internal promotions in a dynamic environment.
- Why this job: Gain valuable retail experience while helping customers make informed choices.
- Qualifications: Previous retail experience and a passion for customer service are essential.
The predicted salary is between 18900 - 23100 £ per year.
You'll be joining a small team of between 4 – 6 members of staff. You'll be committed to delivering a great customer experience. You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu. You'll be explaining technical equipment in an understandable manner. You'll be committed to offering honest advice and building a rapport with customers. You'll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice. You'll be working hard as part of the team in achieving challenging sales targets.
What you’ll need - skills and experience:
- You'll have previous experience in selling technical products to customers.
- You'll have experience in a retail customer service orientated environment.
- You'll have previous experience in dealing with customers.
- You'll have practical experience / knowledge of some or all of our product range.
- You'll possess strong accuracy and numeracy skills.
- You'll possess basic computer literacy.
- You'll be self motivated and have a can-do attitude.
What you’ll get in return for your commitment:
- Staff Discounts.
- A company pension scheme.
- Life Cover.
- Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services.
- Discounts on 100s of high street & online brands including restaurants, holidays, and shopping.
- Role specific training and development.
- Proactive promotion of internal candidates.
- Free Tea & Coffee.
About The Company
Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.
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