At a Glance
- Tasks: Deliver exceptional customer service and assist with product recommendations in-store.
- Company: Join a family-owned business with over 120 years of heritage in the decorating industry.
- Benefits: Enjoy a competitive salary, 33 days holiday, and great employee discounts.
- Other info: Full training provided, with opportunities for career growth and additional benefits.
- Why this job: Be part of a supportive team and develop your skills in a dynamic retail environment.
- Qualifications: Great communication skills and a friendly personality; retail experience is a plus but not essential.
The predicted salary is between 30891 - 30891 £ per year.
We have an exciting opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Staines, to provide exceptional service to our customers in store. Providing exceptional service to our customers, you will play a vital part in helping us serve customers and keeping the branch and its delivery service running smoothly – experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.
40 hours per week Monday to Friday with Saturdays on a rota. Salary - £30,891 per annum plus company pension and benefits. Conveniently located close to Staines train station, our Brewers Decorator Centre is located on Gresham Road, where we have been supplying local trades people and retail customers for over 20 years. In store we stock a large selection of trade and designer paints, wallcoverings and all the decorating tools and equipment our customers need for any decorating project. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.
Responsibilities:
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service.
- Use product knowledge to provide recommendations and help customers find the best product for their needs.
- Mix paint for customers, process specialist orders, and request special stock within the Branch network.
- Develop sales of the Company product range including wallpaper, paint and fabric.
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service.
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales.
- Assisting with stock maintenance in the branch.
- Unload deliveries and ensure stock is distributed throughout the store.
Who we are looking for:
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations.
- Approachable, possessing an open and friendly personality – happy to help both customers and colleagues.
- Enjoys working and supporting a team, but can always be relied upon to work as an individual.
- Willing to attend training to become a Fire Marshall and/or First Aider if required.
- Keen to learn, develop skills, and progress within our industry.
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate.
Benefits:
- Competitive salary.
- 33 days holiday including bank holidays increasing with service.
- Free life assurance.
- 5% of your salary employer contribution to the pension plan (subject to employee contributions).
- Stream - a money management app that gives you access to a percentage of your pay as you earn it.
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents.
- Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it.
- Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments.
- Brewers Colleague discounts giving you huge savings on home improvements.
- Discounts and rewards with selected partners - major high street brands, supermarkets etc.
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis.
- Staff uniform and uniform cleaning tax relief.
- Comprehensive Induction Programme and ongoing development.
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District.
Retail Sales Advisor employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Advisor
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Allscreens Nationwide Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Allscreens Nationwide Ltd!
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Allscreens Nationwide Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Allscreens Nationwide Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Allscreens Nationwide Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
