Resilience Support Officer | East Sussex Healthcare NHS Trust

Resilience Support Officer | East Sussex Healthcare NHS Trust

Full-Time 28392 - 31157 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch admin support to the Resilience Team and Clinical Site Management.
  • Company: Join East Sussex Healthcare NHS Trust, a supportive and inclusive workplace.
  • Benefits: Enjoy competitive salary, NHS pension, staff development, and free psychological support.
  • Other info: Great career growth opportunities and a commitment to diversity and inclusion.
  • Why this job: Make a real difference in healthcare while developing your skills in a dynamic environment.
  • Qualifications: Strong communication skills and ability to handle sensitive information.

The predicted salary is between 28392 - 31157 £ per year.

To provide a high quality, comprehensive administrative service to the Resilience Team and Clinical Site Management Team. Communicate sensitive information effectively and appropriately on behalf of the Deputy Divisional Director for Capacity, Flow and Resilience, Head of EPRR, Head of Clinical Site Management and the wider Clinical Site Team and Resilience Team to colleagues in the Trust as well as external agencies and organisations.

Support to ensure Operational Site Meetings run effectively with appropriate action and note taking. Ensure that a robust Tactical and Strategic on-call rota is in place and is kept up to date. Provide business support to the Deputy Divisional Director for Capacity, Flow and Resilience, Resilience team and Clinical Site Management team. Work closely with the Resilience team and Clinical Site team, helping to support the smooth running of the two services.

Attend the daily Operational Site Meetings, recording concise and clear actions agreed and disseminating these in a timely manner. Develop and maintain the Tactical and Strategic On-Call rotas. Oversee the rota on Healthroster and ensure appropriate and timely sign off. Coordinate the setup and booking of delegates onto appropriate Resilience Team training modules. Recommend, initiate, and improve administrative systems to support the smooth running of the site offices and Resilience Team.

Act as a point of call for enquiries to the Deputy Divisional Director for Capacity, Flow and Resilience, Head of EPRR and Head of Clinical Site Management. Be responsible for dealing with all correspondence and telephone queries, prioritising as appropriate, dealing effectively with both routine and non-routine enquiries in a sympathetic, effective, timely and confidential manner. Support the Resilience Team with annual assurance processes for EPRR. Support the Resilience Team with ongoing and future resilience related projects.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries, staff restaurants and accommodation. In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective. Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application. We encourage applicants to take the time to thoughtfully complete your applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

This advert closes on Thursday 10 Sep 2026.

Proud member of the Disability Confident employer scheme.

About Disability Confident: Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Resilience Support Officer | East Sussex Healthcare NHS Trust employer: Allscreens Nationwide Ltd

Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.

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Contact Details:

Allscreens Nationwide Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Resilience Support Officer | East Sussex Healthcare NHS Trust

Get Involved with Local Health Initiatives

Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.

Tap into Professional Associations

Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.

Stay Updated with Industry Trends

Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Allscreens Nationwide Ltd.

Apply Through Our Website for Better Visibility

When you find roles that excite you, especially at places like Allscreens Nationwide Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.

We think you need these skills to ace Resilience Support Officer | East Sussex Healthcare NHS Trust

Administrative Skills
Communication Skills
Attention to Detail
Organisational Skills
Time Management
Problem-Solving Skills
Confidentiality

Some tips for your application 🫡

Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.

Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.

Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!

Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.

How to prepare for a job interview at Allscreens Nationwide Ltd

Showcase Your Administrative Skills

In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.

Know Your Regulations

Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.

Prepare for Scenario Questions

Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.

Align Your Goals with the Organisation

As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!