Remote Psychological Wellbeing Practitioner (Triage) | East London NHS Foundation Trust

ELFT Digital Therapy (EDT) is seeking to appoint a remote-working Psychological Wellbeing Practitioner to support with online triage/assessment. Work from home, or anywhere in the UK, by taking advantage of this brand-new opportunity to join EDT, an innovative and forward-looking completely remote IAPT service within the NHS, which places emphasis on staff wellbeing and development.

This post would be an ideal opportunity for anyone looking to gain experience of working in a Talking Therapies environment and in gaining more experience of working in a mental health setting. This is a chance to work flexibly, within the service hours of 8am - 8pm Mon-Thurs, and 9am-5pm Friday, to deliver online and telephone triages and work completely remotely in supporting the work of a Talking Therapies service as part of East London NHS Foundation Trust (ELFT), which has been rated “Outstanding” by Care Quality Commission (CQC) and is committed to ensuring a healthy work/life balance and a positive working environment.

In-house supervision and line-management, bespoke CPD, the full resources of NHS IAPT and the support of an enthusiastic, engaged and inclusive team are just some of the benefits of joining EDT. This is an extraordinary opportunity to join a unique NHS service at ground-level and to help to shape its future while gaining or retaining all the benefits of working for the NHS.

Although the post is offered as remote-working, the service provides regular contact in the form of online video groups and 1-2-1 meetings/'huddles' to encourage interaction within a highly supportive and caring team. We have a monthly service online meeting where everyone comes together to receive updates on issues concerning all.

EDT is looking to recruit an experienced and enthusiastic Psychological Wellbeing Practitioner to support service users in accessing ELFT IAPT talking therapies services. The post holder will work completely remotely completing automated online triage assessments as well as over the telephone. The successful candidate must have an awareness of common mental health presentations as well as an understanding of the stepped care model within IAPT primary care talking therapy services. Good computer literacy, excellent time management alongside a friendly telephone manner are essential requirements of this role.

EDT is an NHS remote IAPT service utilising the most effective features of the IAPT model, delivered via digital media, to support the work of the ELFT community IAPT services and more widely. Using familiar interfaces such as IAPTUS and Microsoft Teams, we provide high-quality assessments to patients across London and the Home Counties. Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

The post-holder will work with people with different cultural backgrounds and ages, using interpreters when necessary. This vacancy is offered on a permanent basis, with the expectation that all clinical staff offer one late online evening clinic per week (12pm until 8pm). We are looking for a committed, enthusiastic Psychological Wellbeing Practitioner - someone willing to contribute to the service and embrace different and modern ways of working. This post offers opportunities to work with a range of professionals from different therapeutic backgrounds and to be part of an evolving, integrated team.