At a Glance
- Tasks: Welcome clients and ensure a first-class experience at our prestigious London site.
- Company: Join a multi-award-winning security solutions company known for its exceptional service.
- Benefits: Enjoy healthcare, discounts, tailored uniforms, and career development opportunities.
- Other info: Flexible hours with a supportive team environment and a focus on diversity.
- Why this job: Be the face of our company and make a lasting impression on visitors.
- Qualifications: Experience in corporate reception and excellent communication skills required.
The predicted salary is between 47000 - 47000 £ per year.
Receptionist - Monday to Friday - Days (Maternity Cover)
We are looking for someone who has a bubbly welcoming personality for this new Corporate Receptionist position at one of our prestigious sites in the City of London.
The role of the Front of House Team will be pivotal to ensuring that tenants, customers, and guests will have a first-class experience when visiting.
- Information
- Position: Corporate Receptionist (12 Months Maternity Cover)
- Location: London (SW3)
- Pay Rate: £47,000 per annum
- Hours: 60 hours per week
- Shifts: Monday to Friday 07:00 to 19:00
- Job Requirements
- Experience in high end corporate front of house or concierge services
- IT Literate - Basic understanding of access control systems and IT systems/programmes i. e., Microsoft Office for emails
- Ideally to have an understanding of a visitor management systems
- Excellent written and verbal communication skills as well as customer service
- Must have an excellent command of English Language & Good IT Skills
- Reliable, Responsible and Punctual
- A friendly, professional, courteous, and outgoing character
- To always take pride in your appearance, ensuring immaculate presentation
- Flexible in the approach to daily duties and additional events when held on site.
- Be confident you can undertake 100% of all specific duties
- Be able to provide all the documentation and vetting information requested
Key Responsibilities
- The role includes you to meet and greet clients, pay attention to details by always inspecting the reception area, reception duties, access control, answering incoming telephone calls, conducting emergency procedures, providing a warm 5-star greeting, ensuring clients receive VIP treatment, meeting and greeting clients in reception.
- Able to demonstrate and deliver high quality customer service to both our clients and service users.
- Able to work in a team as well as on your own and have the ability to be pro‑active and think on your feet use initiative.
- Be calm under pressure and confident in dealing with confrontational situations in a calm and professional manner.
- To always portray a friendly, professional, and courteous demeanour, using open and appropriate body language.
- To ensure that all visitors and staff are dealt with efficiently, always providing an exceptional customer service ensuring that their expectations are met, if not exceeded.
- To be responsible for the efficient running of reception, concierge or bookings desks with the professionalism and knowledge required for each location.
- Handle administrative tasks including filing, updating visitor logs, managing access passes, and supporting daily operational needs.
- Assist with client administrative requests promptly and accurately.
- Maintain accurate and up‑to‑date conference room booking systems and assist employees and visitors with app‑related queries, including temporary access cards.
- Prepare reports and updates as required by the management team.
- Participate in team meetings and provide regular feedback to enhance service delivery.
- To check guests in & out promptly.
- To always ensure great teamwork both within and outside the department, always demonstrating a “can do” approach and solutions.
- To be responsible for the upkeep and cleanliness of your allocated area including filing and next shift preparation.
- To assist in any other reasonable duties as required.
Benefits
- Health care plan (HSF)
- Perk Box (HSF) - discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailored Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
• And much more!!
A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities.
CIS is an independently owned business providing professional security solutions across the UK and Ireland.
Our people are at the heart of everything we do.
They have a sense of belonging and togetherness that manifests itself in operational excellence and world‑class customer service.
CIS Security is a multi‑award‑winning company, recently being awarded World’s Happiest Workplace in 2025.
CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities.
CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community.
All employment is decisions are based on qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.
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