At a Glance
- Tasks: Join our team as a Receptionist/Administrator, supporting patients and managing appointments.
- Company: Be part of Chesterfield Royal Hospital NHS Foundation Trust, dedicated to community health.
- Benefits: Enjoy an NHS pension, training opportunities, and well-being initiatives for your mental health.
- Other info: Flexible part-time hours with a focus on teamwork and inclusivity.
- Why this job: Make a real difference in patient care while gaining valuable experience in a busy medical practice.
- Qualifications: GCSEs in Maths and English, basic IT skills, and public-facing experience preferred.
The predicted salary is between 24853 - 24853 £ per year.
An opportunity has arisen to join our growing team at Royal Primary Care, and we are looking for an enthusiastic part-time Receptionist/Administrator to work within our busy medical practice in the Chesterfield area. The role involves working with both the reception and business services teams.
- 1 x 24 hours per week - Part-Time
The successful candidate should have:
- GCSE in Maths & English grade C or above.
- Basic IT skills.
- Experience of working with the public, preferably in a reception environment.
- Understanding of basic office procedures with some knowledge of SystmOne.
Key responsibilities include:
- Ensuring reception is manned at all times.
- Maintaining and monitoring the Practice appointments system.
- Processing personal and telephone requests for appointments, visits, and telephone consultations, ensuring callers are directed to the appropriate healthcare professional.
- Processing and distributing incoming (and outgoing) mail.
- Taking messages and passing on information.
- Filing and retrieving paperwork.
- Processing repeat prescriptions in accordance with Practice guidelines.
- Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures.
- Initiating contact with and responding to requests from patients, other team members, and associated healthcare agencies and providers.
- Clearing and restocking consulting rooms as required.
- Providing clerical assistance to Practice and Trust staff as required, including word/data processing, filing, photocopying, diary management, and scanning.
- Monitoring of stationery and other supplies.
- Dealing with clinical waste (including removal to designated area).
- Keeping the reception/office area, noticeboards, and leaflet dispensers tidy and free from obstructions and clutter.
- Note sorting, scanning, and administrative duties for patients and the Practice, dealing with patient tasks and associated paperwork.
- Receiving patient monies according to the cash handling procedure.
Our vision is to be an exceptional provider of family medicine, dedicated to our patients, and we’re on a mission to improve our community’s health and reduce inequality. Royal Primary Care surgeries are part of Chesterfield Royal Hospital Foundation Trust, which brings the benefits of being part of a larger organisation. As well as an NHS pension, you’ll have access to training and development opportunities and a range of well-being initiatives to look after your physical and mental health.
At Royal Primary Care, your happiness is at the heart of our appraisal system, and we place great importance on everyone feeling included. You’ll have an equal say in how we look after you through access to our annual staff survey.
To work within the Administration team with a focus on achieving excellent patient care via the telephone and face-to-face interactions. The successful candidate's main responsibilities will be to manage the Registrations and Prescription management of a busy respite care home, providing professional and holistic administration support for all patients who are discharged to the home, ensuring a smooth and safe transition from hospital to respite to home.
Proud member of the Disability Confident employer scheme.
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