At a Glance
- Tasks: Support and maintain SCADA systems for wastewater operations, ensuring 24/7 service delivery.
- Company: Join the UK's largest water and wastewater company, making a real difference.
- Benefits: Competitive salary, generous leave, health perks, and a supportive work environment.
- Other info: Flexible working arrangements and opportunities for career growth.
- Why this job: Be part of innovative projects that improve water services for millions.
- Qualifications: Experience with SCADA systems and strong problem-solving skills required.
The predicted salary is between 62000 - 62000 £ per year.
We are looking for a highly motivated and technically skilled Waste Site SCADA Systems Engineer to join our Operational Technology (OT) Waste SCADA support team.
In this role, you will support the critical systems that keep our wastewater operations running 24/7, delivering essential wastewater services to millions of customers.
You will be responsible for maintaining and supporting Thames Water’s Site SCADA systems (based on platforms such as AVEVA System Platform / Wonderware, Factory Talk View, and Iconics), ensuring their security, resilience, and availability.
Your work will enable remote monitoring, control, and data insight across treatment works and pumping stations, supporting front-line operations teams and capital delivery projects.
This is an exciting opportunity to contribute to the future of Operational Technology in the UK’s largest water and wastewater company, helping us reduce pollution, improve performance, and drive innovation in a business delivering life’s essential service every day.
What you’ll do as a Waste Site SCADA Systems Engineer
SCADA System Support
- Maintain high availability of site-based SCADA platforms (targeting 99.2% uptime or higher).
- Perform essential planned maintenance, including health checks, patches, and hotfixes.
- Deliver site SCADA system updates and upgrades, ensuring programmable OT/ICA assets remain up to date.
- Diagnose and resolve faults across SCADA systems, HMIs, and PLCs to restore system functionality.
- Complete disaster recovery planning and perform annual “data of last resort” backups.
- Implement and maintain security enhancements for Site SCADA systems.
- Proactively identify and mitigate risks related to system performance, integrity, and resilience.
Emergency & Out-of-Hours Coverage
- Participate in the out-of-hours support roster for SCADA fault response.
- Respond to and resolve high-impact incidents, using technical expertise and historical data.
- Escalate recurring faults and contribute to root cause analysis and long-term mitigation.
Incident & Request Management
- Respond to SCADA-related service requests (TAPS) within 15 working days.
- Engage with OT Fault Databases to improve service delivery and reduce reactive workload.
- Support OT access, alarm, and event data requests for operational and compliance needs.
Project & Change Support
- Champion the OT Change Management and Risk Assessment process.
- Support Capital Delivery teams with design input, commissioning support, and risk reviews.
- Ensure all changes to site OT systems are controlled and documented.
- Provide system data and insights to help projects meet operational needs and reduce risks.
Technical Collaboration & Subject Matter Expertise
- Act as a subject matter expert for site-based OT and SCADA systems in your regional area.
- Provide mentoring and technical guidance to ICA Technicians and other stakeholders.
- Collaborate closely with local Operations and OT teams to ensure system performance and reliability.
Team Development & Continuous Improvement
- Maintain documentation for disaster recovery, system configuration, and support procedures.
- Support knowledge sharing across the wider OT team through guides and mentoring.
- Identify and champion opportunities for process improvement, system upgrades, and automation.
- Base location: Hybrid – Home Counties South, Bracknell area
- Working pattern: 36 hours Monday to Friday, with participation in an on-call rota
What you should bring to the role
Essential Experience
- Hands-on experience in maintenance or delivery of SCADA/ICA systems (e. g. AVEVA System Platform / Wonderware, Factory Talk View, Iconics, and Allen-Bradley PLCs).
- Excellent interpersonal skills and the ability to work closely with operational teams.
- A strong passion for customer service, especially among internal technical stakeholders.
- Clear and effective communication skills, including the ability to explain technical issues to non-technical audiences.
- Proven problem-solving skills with the ability to balance technical, operational, and customer-focused decision-making.
Essential Technical Skills & Qualifications
- Recognised technical qualification in Operational Technology, ICA, or SCADA systems.
- In-depth experience supporting and configuring AVEVA, Factory Talk, or Iconics SCADA platforms.
- Expertise in PLC-based systems, especially Allen-Bradley controllers.
- Knowledge of LAN and IP-based communications within OT environments.
- Proficiency in Microsoft Office and common IT tools for reporting and analysis.
Desirable Experience
- Ability to manage conflicting priorities and deliver both reactive and project-based work.
- Knowledge or prior experience within the water or wider utilities sector.
- Exposure to project work across planning, design, and delivery stages of ICA systems.
- Familiarity with regional SCADA systems and telemetry solutions.
Desirable Technical Skills & Qualifications
- Working knowledge of basic LAN network troubleshooting.
- Understanding of network design principles, including VLANs, subnets, and redundancy protocols such as MRP or RSTP.
What’s in it for you?
- Competitive salary: Up to £62,000 per annum.
- Annual Leave: 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays).
- Performance-related pay plan directly linked to company performance measures and targets.
- Generous Pension Scheme through AON.
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets.
We want to build a better future for all, helping our customers, communities, people, and the planet to thrive.
It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
- Learn more about our purpose and values
- Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same.
As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way.
Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
We’re committed to being a great, diverse, and inclusive place to work.
We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process.
If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know.
We’re here to help and support.
When a crisis happens, we all rally around to support our customers.
As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador.
Full training will be given for what is undoubtedly an incredibly rewarding experience.
It’s also a great opportunity to learn more about our business and meet colleagues.
- Proud member of the Disability Confident employer scheme
- #J-18808-Ljbffr
Waste Site SCADA Systems Engineer in Reading employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Waste Site SCADA Systems Engineer in Reading
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Waste Site SCADA Systems Engineer role you’re after at Allscreens Nationwide Ltd.
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✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Allscreens Nationwide Ltd.
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We think you need these skills to ace Waste Site SCADA Systems Engineer in Reading
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Waste Site SCADA Systems Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Allscreens Nationwide Ltd a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Allscreens Nationwide Ltd specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Brush Up on Core Engineering Principles
Before heading into the interview with Allscreens Nationwide Ltd, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Allscreens Nationwide Ltd want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
