At a Glance
- Tasks: Assess warranty claims and ensure accuracy in repair costs and procedures.
- Company: Leading warranty provider in Reading with a supportive team culture.
- Benefits: Competitive salary, pension scheme, onsite parking, and monthly social events.
- Other info: Great career progression opportunities in a dynamic environment.
- Why this job: Join a growing team and make a real impact in the automotive industry.
- Qualifications: Experience in automotive roles and strong customer service skills.
The predicted salary is between 29250 - 35750 £ per year.
Exciting Reading Based Opportunity with Industry-Leading Warranty Provider! Our client, a well-established warranty provider based in Reading, Berkshire, is seeking a Warranty Claims Assessor to become a key member of their expanding team. This is an excellent opportunity for experienced automotive professionals to advance their career within a dynamic and supportive environment.
Benefits for the successful Warranty Claims Assessor:
- Competitive basic salary up to £32,500 with earnings up to £34,100 OTE
- Monday to Friday working hours, 8.30am – 5.30pm
- Up to 1 Saturday work per month (9am – 4pm)
- Pension scheme included
- Modern office environment with onsite parking
- Monthly social events fostering team cohesion
- Career progression opportunities within a reputable organisation
Duties as a Warranty Claims Assessor will include:
- Assess warranty repair claims using industry-specific software
- Liaise with workshops and customers via telephone, email, and internal systems
- Verify repair costs, diagnose causes for mechanical and electrical failures
- Ensure accuracy of parts and labour costs, sourcing reconditioned or refurbished parts when appropriate
- Process customer contributions for repairs
- Maintain knowledge of warranty cover levels and procedures
- Handle inbound and outbound calls professionally
- Comply with GDPR and data protection regulations
- Perform other duties as assigned by management
Requirements for the Warranty Claims Assessor position:
- Automotive or mechanical background with experience as a service advisor, technician, or engineer
- Strong customer service skills and excellent communication abilities
- Knowledge of warranty procedures, claims processing, and industry software
- Proficiency in CRM systems and repair management tools
- Organised with attention to detail and problem-solving skills
- Ability to manage repairs efficiently and accurately
This is a perfect opportunity for service advisors, vehicle technicians, or engineers seeking a unique role in the automotive warranty sector. Join during this exciting period of expansion and contribute to a trusted organisation that values professional development.
Warranty Claims Assessor in Reading employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
