At a Glance
- Tasks: Support tenants with practical advice and set up affordable repayment plans.
- Company: Reading Borough Council, dedicated to community support and housing services.
- Benefits: Hybrid working, competitive salary, and opportunities for professional development.
- Other info: Join a supportive team focused on community welfare and housing stability.
- Why this job: Make a real difference in people's lives by helping them sustain their tenancies.
- Qualifications: Experience in customer service and strong negotiation skills.
The predicted salary is between 25650 - 31350 £ per year.
Reading Borough Council in Reading is seeking a Housing Income Recovery Officer to join the Tenant Services team.
You will work with residents to provide practical advice, set up affordable repayment plans and take action when arrears persist, helping to sustain tenancies and protect council income.
You will contact tenants in arrears, negotiate repayment agreements, monitor accounts and, where needed, progress enforcement in line with pre-court protocols.
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