At a Glance
- Tasks: Lead and manage complex operational services with clarity and compassion.
- Company: Join Berkshire Healthcare NHS Foundation Trust, rated 'outstanding' by the CQC.
- Benefits: Flexible working, 27 days annual leave, career development, and wellbeing support.
- Other info: Inclusive environment with guaranteed interviews for underrepresented candidates.
- Why this job: Shape the future of mental health services and make a real impact on patient care.
- Qualifications: Master's degree or equivalent experience in healthcare management required.
The predicted salary is between 81774 - 93879 £ per year.
This is a unique opportunity for an experienced Operation and Business Manager with extensive experience of leading complex operational services with clarity, compassion, and strategic vision to join our team. We are looking for a resilient and forward-thinking leader who can:
- Inspire teams and foster a culture of compassion, inclusion, accountability, and continuous improvement
- Deliver robust performance across access, quality, workforce, and financial metrics
- Champion transformation and innovation in response to evolving patient and system needs
- Collaborate effectively with all stakeholders internally and externally including commissioners and subcontractors
You will play a key role in shaping long-term service development, improvement and innovation, ensuring alignment with national policy and patient demand. The post holder will:
- Deliver effective operational management of the Op Courage, Berkshire Traumatic Stress Service and Birth in Mind service, including the production of programme strategy and plans and relevant documents to ensure strong management and assurance arrangements
- Cover all aspects of work associated with developing and running the service providing leadership for key priorities including the development of good governance, a clear work programme to ensure change/transformation and widespread stakeholder management
- Oversee the three service budgets, ensuring that regular reporting and monitoring takes place and actions are identified to minimise financial risk
- Ensure effective operational leadership in delivery of the service meeting KPIs and effective workforce planning
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish. Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
The 'must haves' for this role:
- Educated to master's degree level in relevant subject or equivalent level qualification or significant experience of working at a senior level in specialist area supported by professional development
- Evidence of planning and delivering programmes and projects and services on time and to budget
- Extensive experience of working with multiple stakeholders including commissioners and subcontractors
- Aware of NHS infrastructure, governance, and healthcare policy including veteran's healthcare
- Significant experience of complex healthcare programme management
- Specific training/experience in application of quality improvement methodology
Berkshire Traumatic Stress Service and Birth in Mind are Berkshire based services, whilst our OpCourage Veterans Mental Health and Wellbeing Service covers the area of Berkshire, Buckinghamshire, Oxfordshire, and Hampshire including the Isle of Wight. You will be joining a multi-disciplinary team. The service operational administrative base is in the University of Reading, Berkshire and there would be an expectation to work there at least once a week. In addition, there would be a need to travel across area covered when required, including to our subcontractors in Sussex. There are opportunities for flexible working.
We have identified that this is a role where we have underrepresentation of ethnically diverse colleagues. As part of our commitment to inclusion and Unity Against Racism we offer guaranteed interviews to candidates who meet the essential criteria and identify as: Asian or Asian British, Black or Black British, Mixed and 'Other' Ethnic Groups. We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
This advert closes on Monday 10 Aug 2026.
Operation and Business Manager | Berkshire Healthcare NHS Foundation Trust in Reading employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Operation and Business Manager | Berkshire Healthcare NHS Foundation Trust in Reading
✨Get Involved with Local Health Initiatives
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We think you need these skills to ace Operation and Business Manager | Berkshire Healthcare NHS Foundation Trust in Reading
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
