At a Glance
- Tasks: Support our clinical team with administrative tasks and be the first point of contact for patients.
- Company: Join Kent and Medway Mental Health NHS Trust, a caring and inclusive organisation.
- Benefits: Competitive salary, part-time hours, and opportunities for professional development.
- Other info: Be part of a passionate team dedicated to improving mental health services.
- Why this job: Make a real difference in mental health care while developing your skills.
- Qualifications: Strong communication skills and a commitment to confidentiality are essential.
The predicted salary is between 25272 - 25272 £ per year.
Are you a highly organised and compassionate individual with strong administrative skills? We are looking for a dedicated Administrative Assistant to join our team. You'll be the first point of contact for patients and families. This role requires strong communication and customer service skills, empathy, and a commitment to confidentiality. You will support our clinical team by managing administrative tasks, ensuring efficient and compassionate care for our service users.
About You:
- You possess strong communication skills and can handle difficult and challenging conversations.
- You are a collaborative team player, able to work effectively with colleagues to ensure an efficient workflow.
- You are committed to respecting the privacy and confidentiality of all service users and their families, and you adhere to professional ethics and conduct.
- You are proactive, flexible, and can manage a diverse workload.
If you are a detail-oriented individual passionate about supporting both the clinical team and patient care, we encourage you to apply.
Administrative Support:
- Manage a variety of tasks including incoming and outgoing calls, typing clinic letters, scanning and uploading documents, handling incoming/outgoing post and deliveries, and managing a room booking system and working in a busy reception area.
Communication:
- Serve as the main point of contact, answering and making telephone calls, and dealing with queries from patients, families, and external services with professionalism and empathy.
Patient and Team Coordination:
- Print and distribute letters, send imaging requests, and manage generic email inboxes. You will also participate in multidisciplinary team meetings and team meetings.
Record Keeping:
- Maintain accurate and up-to-date electronic and written clinical records, ensuring strict adherence to Information Governance and confidentiality standards.
Professional Development and Mentorship:
- Participate in supervision and appraisal to reflect on your own practice.
We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC). Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD. Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve. Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident. Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.
Please see the attached job description for full details of the main duties and responsibilities of the role.
This advert closes on Monday 10 Aug 2026.
Proud member of the Disability Confident employer scheme.
Administrative Assistant | Kent and Medway Mental Health NHS Trust in Ramsgate employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant | Kent and Medway Mental Health NHS Trust in Ramsgate
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Administrative Assistant | Kent and Medway Mental Health NHS Trust in Ramsgate
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Allscreens Nationwide Ltd, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Allscreens Nationwide Ltd.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Allscreens Nationwide Ltd.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Allscreens Nationwide Ltd can really resonate with interviewers and show your commitment to the field.
