At a Glance
- Tasks: Be the friendly face of our Pre-Op team, assisting patients and staff with bookings and queries.
- Company: Join the Lancashire Teaching Hospitals NHS Foundation Trust, a leader in healthcare services.
- Benefits: Gain valuable experience, develop new skills, and enjoy a supportive work environment.
- Other info: Join a motivated team and access varied development opportunities to enhance your career.
- Why this job: Make a real difference in patient care while working in a dynamic and rewarding role.
- Qualifications: Strong organisational and communication skills; previous healthcare experience is a plus.
The predicted salary is between 31500 - 38500 £ per year.
We are looking for an enthusiastic and well-motivated individual to join our Pre-Op Administration Team. We aim to provide an A-class service, going above and beyond, putting our patients first to ensure a smooth and efficient journey. As a team, we strive to always empower each other and work as one.
This may be your first employment within the NHS or you may already be working in a healthcare environment but feel ready for a change! We have experienced colleagues in our Team so you will be fully supported in your role.
You will provide a first point of contact for all staff and visitors contacting or attending the Pre-Operative Assessment units at both Royal Preston and Chorley Hospital, acting in a professional and courteous manner at all times.
You will possess excellent organisational and communication skills, ability to use your own initiative, work within a team and be able to work under pressure to ensure targets are achieved.
As part of the booking services team you will be expected to show flexibility and provide cover, if required, at times of annual leave or extended sickness for colleagues.
You will join a welcoming and motivated Team, all of whom do their very best to provide an excellent administrative service to our patients. Great office and IT skills will be essential to ensure tasks are completed in a timely manner.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Perform an ambassadorial role, representing the Pre-op Department administration service acting in a professional, courteous and customer-focused manner at all times. Contact patients with bookings information, liaise with other departments to schedule patients as appropriate, answer telephone and email queries, take messages, direct where appropriate, meet and greet and provide assistance directing visitors to the department to appropriate locations. Maintain confidentiality at all times as required by legislation and Trust Policy. Data Entry / Clinic Preparation.
Administration Assistant / Receptionist - Pre-Op in Preston employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant / Receptionist - Pre-Op in Preston
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Allscreens Nationwide Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Allscreens Nationwide Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Administration Assistant / Receptionist - Pre-Op in Preston
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
