Practice Administrator and Private Work Coordinator
Practice Administration Review, code and workflow all incoming patient correspondence (paper and electronic), including post, Docman and Accurx. Maintain accurate and up-to-date patient records within EMIS, including summarising new patient records and coding key clinical information. Action urgent clinical documents promptly, ensuring they are filed accurately within the patient record. Monitor and manage shared inboxes relating to workflow, coding, recalls and clinical administration. Manage a varied workload of clinical administrative tasks, including patient recalls, invitations, reviews, clinical searches, coding and correspondence to support contractual and clinical requirements. Update and maintain patient records using the clinical system, ensuring accurate coding and documentation. Monitor and action EMIS tasks, Docman workflow, Accurx responses, website enquiries and practice email inboxes throughout the day. Private Work and Medical Records Process and coordinate a wide range of private medical services, including medical reports, certificates, insurance documentation, medical examinations, fitness assessments and other non-NHS work, ensuring requests are completed accurately and within agreed timescales. Prepare, process and securely manage requests for copies of medical records, ensuring appropriate redaction and compliance with GDPR, Information Governance legislation and practice policies. Liaise with GPs, nurses, patients, solicitors, insurers, employers and other external organisations regarding private work and administrative enquiries. Maintain accurate records of private work, invoices and payments, including reconciliation of payments received and updating financial tracking systems. Team Working Work collaboratively with GPs, nurses, pharmacists, care coordinators and administrative colleagues. Build positive working relationships with internal and external healthcare professionals. Demonstrate flexibility by supporting colleagues during periods of annual leave or sickness where reasonably practicable. Participate in team meetings, mandatory training and continuous professional development. Maintain confidentiality and always comply with GDPR and Information Governance requirements
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Practice Administrator and Private Work Coordinator employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
